Idea a day for call center managementεργασίες

I'm in need of a custom NFC payment gateway hardware that is compatible with Android. It will be integrated into a self-serve restaurant kiosk. The system should be able to handle both contactless card readers and mobile payment options. Key requirements include: - Capable of processing 50-100 transactions per day - Compatible with Android operating system - Supporting both contactless card readers and mobile payment options Ideal candidates should have experience with: - Custom hardware design, particularly in the payment processing field - NFC technology and its integration with Android systems - Understanding of self-serve kiosk systems and the unique requirements involved This project is a great opportunity for someone who is experienced in ...

**Please Note - to be considered for this role we would love candidates to send us: - proof of backlink creation for business websites you have worked on previously (graphs from SEM Rush / Uber Suggest or similar service) - evidence of strategies that you implement to ensure all created backlinks are "Do Follow." Without this information we cannot consider you, thanks ** Objective: We are seeking a proficient backlink professional to join our team and contribute to an ongoing backlinks project. Over the past few months, we have diligently built numerous backlinks; however, we are encountering challenges with indexing these links effectively in Google search results. Our objective is to identify and rectify the reasons behind the low indexing rates, ensuring ...

I'm in need of a detail-oriented freelancer to handle online form filling tasks involving simple personal information forms from digital documents (PDF, Word, etc.). Ideal Skills and Experience: - Experience in data entry and form filling - High attention to detail - Familiarity with digital document formats - Ability to follow clear instructions - Time management skills to complete tasks efficiently

I need an experienced WordPress developer who can help me set up a movie website where users can rent movies for a day or two. It is wordpress website Key Requirements: - Set up a movie rental system: Users should be able to rent individual movies for a day or two. - Payment Gateway Integration: Implement a secure payment system for movie rentals. - Search Functionality: Include a search bar for easy navigation. - User Registration and Login: Users should be able to register and log in to their accounts. Additional Information: - The site will have less than 100 movies. - Features like movie rating and review system can be added to enhance the site's functionality. Ideal Skills: - Proven experience i...

I'm looking for someone reliable to write for me 800-1000 words articles. I have a lot of these articles, and payment is $4 per 800-1000 words. This is a long-term job. I'll be sending a batch of 4-5 articles per day. No use of AI. If you are planning to use AI do not bid on this project please. I won't pay for articles generated by AI.

I'm in need of a skilled web designer and developer to bring my basic design concept to life. While the website's main goal is to sell products or services, e-commerce functionality is not required. After launch, I intend to engage the same developer for content updates. Key Requirements: - Custom website design implementation from scratch - Focus on selling products or services - No e-commerce functionality needed - Post-launch content management support Ideal Skills and Experience: - Expertise in web design and development - Solid understanding of user experience and effective sales techniques - Proficiency in content management systems for post-launch support - Strong communication skills for ongoing collaboration and updates Please...

I am seeking an experienced engineer to assist with conducting fluid mechanics calculations, specifically focusing on stormwater management for a 205sqm roof area. Requirements: - Proficient in fluid mechanics with prior experience in stormwater management calculations. - Capability to conduct detailed rainfall runoff calculations. The ideal candidate will have a strong background in fluid mechanics and stormwater management, with the ability to deliver accurate and reliable calculations for rainfall runoff. Experience in stormwater management systems and projects is highly desirable. Hi all! I have a final engineering request for an existing council application in the Adelaide Hills. The request is as follows: Co...

I'm in need of a specialist to develop an automated interface for managing 1 Cisco switch. The purpose of this interface is primarily for configuration management. Critical features of this interface should entail: - A few ability to automatically apply configuration changes on friendly interface - Need only 5 configurations - Using Python Programming - Capacity to perform regular configuration backups saved locally A solid understanding of Cisco switch architecture and prior experience with automated interface design are required for this project. Knowledge of configuration management practices would certainly set you apart in this space. Efficiency and reliability are key here, so your ability to develop an automated solution...

...need of an experienced Agile Project Manager to oversee a small team within the technology industry. Key Responsibilities: - Manage project scope, budget, and timeline according to Agile principles - Facilitate team collaboration and communication - Identify and mitigate project risks - Regularly report on project progress to stakeholders - Ensure project deliverables meet quality standards Ideal Skills and Experience: - Proven track record in Agile project management - Proficiency in technology project environments - Strong leadership and communication skills - Ability to work with a small team - Understanding of Agile methodologies and best practices - Certification in Agile Project Management (e.g. CSM, PSM) would be a plus This is a remo...

I need a CRM system that is less complicated than the one at , but with a few additional features. The system should be compatible with both web and mobile. Key Features: - Contact Management: The system should allow me to easily manage and store contact information. - Task and Activity Tracking: It should help me track tasks and activities related to each contact. - Email Integration: I want to be able to send and receive emails within the CRM. - Google Calendar Integration: It should have the ability to sync with Google Calendar. LinkedIn Integration: - I need the system to integrate with LinkedIn, specifically to fetch public profile data of people I am connected with on LinkedIn. Ideal Skills: - Experience in CRM development - Proficiency in integrating APIs, e...

I'm in need of a detail-oriented freelancer to handle online form filling tasks involving simple personal information forms from digital documents (PDF, Word, etc.). Ideal Skills and Experience: - Experience in data entry and form filling - High attention to detail - Familiarity with digital document formats - Ability to follow clear instructions - Time management skills to complete tasks efficiently

...am in need of a skilled website designer and developer well-versed in WordPress to spearhead the creation of a professional and effective website for my consulting business. Key Objectives: - Attracting New Clients: The website should have a visually appealing, modern and user-friendly design to captivate and engage potential clients. - Showcasing Expertise: It should effectively communicate the scope of services offered, our unique selling points and establish credibility. - Generating Leads: The site should be optimized to drive conversions, generating leads through a well-designed contact form and a robust call to action strategy. Functionalities Required: - Contact Form: A user-friendly and easily accessible contact form f...

I'm seeking a skilled developer to create a feature-rich fee management system to integrate into our school's management software. Key Features: - The software should facilitate efficient fee management processes, enabling seamless tracking and management of school fees, payment reminders, and generating necessary financial reports. - The primary users interacting with this feature are school administrators. Therefore, the system should be user-friendly, with clear and intuitive functionalities. Requirements: - The fee management system should support multiple payment methods, primarily focusing on online payment gateways. This is crucial for enhancing convenience and ensuring timely fee processing and collection. Ideal S...

I'm seeking a proficient app developer who can create a high-performance productivity app for both iOS and Android platforms. The main purpose of the app is to enhance productivity with key features like task management, time tracking, and collaboration tools. Ideal candidates have: - Extensive experience in cross-platform mobile app development - Proficiency in designing intuitive UI/UX - A strong background in incorporating effective task management and time tracking systems - Demonstrated ability to integrate seamless collaboration tools within an app. Looking forward to receiving bids from qualified freelancers eager to work on a project that aims to make productivity tasks a breeze.

I need a proficient PHP developer to integrate a WhatsApp module into our existing web-based restaurant management software. Key Responsibilities: - Configuring the module to scan each customer's WhatsApp - Facilitating media message sending - also see status of failed and successful report Ideal Skills: - Excellent knowledge of PHP - Experience with Web-based systems - Familiarity with APIs especially WhatsApp - Previous work on Restaurant Management Software would be an added advantage In conclusion, the main objective is to enhance communication with our customers by leveraging the popular WhatsApp platform. We believe that this functional addition to our software will significantly improve our customer service engagements.

I'm in need of a detail-oriented freelancer to handle online form filling tasks involving simple personal information forms from digital documents (PDF, Word, etc.). Ideal Skills and Experience: - Experience in data entry and form filling - High attention to detail - Familiarity with digital document formats - Ability to follow clear instructions - Time management skills to complete tasks efficiently

I need a skilled professional to create and manage my informational website. It is essential that the site is user-friendly, easy to navigate, and fully optimized for mobile. Key Responsibilities: - Design an appealing, easy-to-use, and professional-looking website - Integrate a contact form to facilitate communication between visitors and me - Implement social media links to connect my site with various platforms Ideal Skills: - Proficiency in WordPress web design - Strong UX/UI design abilities - Experience in creating mobile-optimized websites - Familiarity with integrating contact forms and social media links Your primary goal will be to ensure the site is easy to navigate and provides a positive user experience. Your expertise and attention to detail ar...

...focused Project Management Specialist with over 6.5 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in Project Management & Operation, stakeholder management, and process improvements. Project Details :- 1. Project Overview: Developed and maintained project planning and scheduling, budgets, resource plans and status reports 2. Risk Management: Conducted risk management activities such as identification, quantification, response planning and monitoring of risks 3. Stakeholder Management: Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns 4....

As an expanding business, I require a talented professional who can create engaging graphics using Canva and manage my company's social media profiles, specifically Facebook, Instagram, and LinkedIn. A well-rounded understanding of these platforms is essential, as well as prior experience in social media management and graphic design. Tasks include: - Creating attractive social media graphics to captivate our audience - Designing marketing materials in line with our brand image - Managing our Facebook, Instagram, and LinkedIn accounts, ensuring posts are scheduled consistently and that the brand voice is maintained across all platforms The ultimate goal for our social media presence is three-fold: - Increase brand awareness for our growing audie...

...in your bids and attach conversation sample as well as. *Are you native European Portugues from Portugal? *did you attache one minuet group audio sample on your cover letter? *Have you a native partner for this conversation project? (with our sinario same room conversation)? Requirments- Native Portuguese (Portugal) Working tool- Our APP + Phone call Conversation time- total 1.5hrs with 6 topics(about 15 mins for each topic)/2 persons as a group. Payout: $60 (2 person as a group) total 1.5hrs with 6 topics. Its a one time project only. NOTE-: For this project we need a 1 minuet group conversation as a sample. ( in sample you speak anything with your partner in same room . we just need to check your native acce...

I'm looking for a Zoho CRM expert who can help me automate lead generation and contact management tasks within the platform. I need the Zoho CRM and Google Sheets to be synced forward and backward. I am open to using connector tools like Zoho Flow or Pabbly Connect.

...to build a vibrant and colorful news website that will be optimized to work efficiently with Google News and deliver an attractive and easy-to-use experience for users. The website should have the following functionality: - User registration and login(optional for users) - A robust search feature - Seamless social media sharing capabilities Key requirements: - The design should be colorful and vibrant in line with my preferences. - The website should be built using WordPress to ensure easy content management. Key skills and experience needed for the job: - Proficiency in WordPress, with experience in creating and optimizing news websites. - Strong UX/UI design skills, with a focus on creating a colorful and vibrant design. -...

As I'm looking to establish a new SMM panel, I need a skilled developer who can integrate key features into the script. Here's an overview of what the project entails: - **Core Features**: Implement a User Management System, API Integration and Payment Gateway Integration. Given the sensitivity of the data involved, it's crucial that these features are robust, secure and user-friendly. - **Security**: Incorporate Two-Factor Authentication and an IP Whitelisting system. Additionally, the script should have an extensive Activity Log Monitoring mechanism. - **Performance**: Develop a script that prioritizes speed and responsiveness. This includes a Fast Loading Service, Improved Caching System and a theme page builder. The theme...

...have a web application built and hosted in AWS Cloud. The application needs the following features: - User Authentication: A secure login system where users can create an account, log in, and manage their profile. - Forms: User-friendly forms for data entry. - Database: Reliable and organized storage system for user data. - Data Validation: Ensuring the integrity of user input data before it's stored in the database. - Should be accessible through all devices (laptop and phone) The choice of programming language or framework for this project is flexible - I am more interested in finding someone who can deliver a quality product rather than sticking to a strict technology stack. That being said, experience with AWS Cloud, user authe...

I am looking to establish a reliable and professional ironing and pressing service tailored to busy professionals. Key Requirements: - The primary service offered is ironing and pressing of clothes. - I am specifically targeting busy professionals who value quality and convenience. - I would like the scheduling of pickups and deliveries to take place through phone calls. Ideal Skills and Experience: - Experience in providing high-quality ironing and pressing services. - Understanding of customer needs, especially of busy professionals. - Ability to manage a service-based business with phone call scheduling.

I am looking for a skilled WordPress developer to convert my existing HTML website to a WordPress website. I do not need the store option, just want to maintain all features and pages as they are. Key Points: - The main reason for this conversion is to have easier content management. Thus, the new website must be easy to update, add, and manage content. - The existing HTML website will be maintained but the new WordPress site should be seamless with all the same features. Ideal Skills & Experience: - Proven experience in HTML to WordPress conversion projects. - Strong understanding of WordPress architecture, themes, and plugins. - Familiarity with maintaining complex HTML features in WordPress. Please share your relevant portfolio and experience...

I am working on a project to develop a wireless sensor for vibration analysis. I have already defined some components of the system. I need someone with experience in electronic component design to help me evaluate the chosen components and assess the feasibility of applying these components in a prototype. This person will be responsible for the PCB's technical design (Gerber and CAD) and prototype testing. The hardware design must consider hardware and firmware (software) limitations. My initial idea is to use a Seeed Studio microcontroller controlling different types of accelerometers. If the person has a better approach, I have no problem following their advice. Below is a list of the components I am considering using ...

...of a detail-oriented and communicative Virtual Assistant to manage key elements of my laptop repair business. This would be a position that would require 4-8 hours per day, depending on the availability of the individual Key Responsibilities: - Book keeping, reconcilliation of payments & invoices - Assisting with keeping track of repairs using Zoho Desk - Handle customer support inquiries via Email, Phone, and Live chat --Respond directly to basic queries --Forward on relevant information to our local staff - Execute order management tasks The ideal candidate should have: - Excellent written and verbal communication skills - Data management and excel skills are critical - Ability to manage multiple tasks simultaneously - Familiarity with variou...

Input project details from the scope of work into Microsoft Project. Requires familiarity with construction and a background in project management or a related field. The aim is for someone to set up the project program, including a critical path on MS Project, for us where we can easily make future amendments as needed. The project will go for 52 weeks plus public holidays and 2 weeks annual leave over the xmas break starting on the 20th of December. Software proficiency with Microsoft Project is required.

I need a skilled developer to assist me in updating my website's header and footer function. Key Requirements: - Update a code on the back end as the error message I am receiving is "you must call 'the_content' function in the current template in order for elementor to work this page I have updated the Permalinks - this does not work. I have full access to the admin panel of my WordPress site, so you'll be able to make the changes needed directly. Feel free to reach out with any questions or for more information. Please include relevant samples of your previous work with your proposal.

I'm in need of a skilled web developer to create a comprehensive property system that caters to both residential and commercial properties. The system will require the following features: - Property Listings: Users should be able to list properties for sale or rent. The system will display these listings effectively and efficiently. - User Registration and Login: A seamless process for users to create accounts and login to access the system. - Search Functionality: A robust search feature that allows users to easily search for properties based on various criteria. Moreover, the backend of the system should include a full management system for administrators. This system should enable the admins to manage both the ...

...I'm seeking a talented Laravel developer to handle both frontend and backend aspects of my project. Your tasks will consist of frontend design, backend development, and database management. Key responsibilities will include: - Design: I won't be needing a run-of-the-mill design. Instead, I want custom design with unique elements. Creativity and an eye for design are paramount. - Backend Development: It will be your responsibility to ensure smooth and efficient functionality on the backend. - Database Management: You must expertly manage and maintain the project's database. Although specific frameworks or libraries have not been dictated, you should have a broad knowledge of many, and know when and how to use them to achieve the...

...of a detail-oriented and communicative Virtual Assistant to manage key elements of my laptop repair business. This would be a position that would require 4-8 hours per day, depending on the availability of the individual Key Responsibilities: - Book keeping, reconcilliation of payments & invoices - Assisting with keeping track of repairs using Zoho Desk - Handle customer support inquiries via Email, Phone, and Live chat --Respond directly to basic queries --Forward on relevant information to our local staff - Execute order management tasks The ideal candidate should have: - Excellent written and verbal communication skills - Data management and excel skills are critical - Ability to manage multiple tasks simultaneously - Familiarity with variou...

We are in need of a highly skilled Laravel expert team to continue development on existing web application! The specific Task - Requirements Document will be provided. Selected team will be having opportunity to work for long term! Skills and Experience: - Extensive experience in Laravel development - Proficiency in Laravel customization and optimization - Strong understanding of Gitlab - version control !* - Excellent problem-solving skills and attention to detail - Database Design & Management: The ability to design and manage a highly organized, efficient database is crucial. Skills that would be beneficial: - Thorough Laravel expertise - Understanding of Git version control - Proven track record in creating database structures ask for task doc...

Our story Coviu is a catalyst for life-changing online care anywhere. One of Australia’s fastest growing technology companies with over 9 million+ consultations delivered globally by over 90,000 health practitioners! Coviu is a leading virtual care platform that is beautifully designed, intuitive, and purpose-built for healthcare. We work with a range of healthcare providers and sectors, including doctors, allied health professionals, aged care providers and more - making it easier to deliver higher quality, more engaging virtual care. Having completed our Series A capital raise led by EVP, the Impact Investment Group's Giant Leap Fund, and Main Sequence Ventures, we’re continuing to change the landscape of health as people kno...

As part of a dedicated team, I am looking for an experienced Laravel developer who can bring their expertise and contribute to an ongoing School ERP project. Here's what I need - * Enhancement of Student Management module, streamlining the process of student data collection, storage, and retrieval, along with student-related functionalities. * Improvement of Attendance Tracking module, allowing real-time tracking and management of student attendance. * Development and implementation of a functional Gradebook module, enabling easy, efficient tracking, storage, and retrieval of student grades. As for the technology stack, we work with Laravel, MySQL, and HTML/CSS. These are the tools you'll be using to modify and improve the functionalit...

I'm looking for an experienced and proactive freelancer to help me acquire new clients who require GST services. This will involve providing a range of services that include GST registration, monthly GST filing, and GST compliance advisory. Additionally, assistance with income tax return filing will be needed for these clients. Key Responsibilities: - Acquiring new clients who require GST services - Providing GST registration services - Handling monthly GST filings - Offering GST compliance advisory - Assisting with income tax return filing Ideal Skills and Experience: - Proven experience in client acquisition and management - In-depth knowledge of GST laws and regulations - Experience in providing a range of GST services - Expertise in income tax ...

We are in need of a highly skilled Laravel expert team to continue development on existing web application! The specific Task - Requirements Document will be provided. Selected team will be having opportunity to work for long term! Skills and Experience: - Extensive experience in Laravel development - Proficiency in Laravel customization and optimization - Strong understanding of Gitlab - version control !* - Excellent problem-solving skills and attention to detail - Database Design & Management: The ability to design and manage a highly organized, efficient database is crucial. Skills that would be beneficial: - Thorough Laravel expertise - Understanding of Git version control - Proven track record in creating database structures ask for task do...

I'm in need of a multi-talented freelancer who can handle both video editing and excel management. - Video Editing: I have various types of videos that need to be edited. This includes marketing videos, tutorial videos, event videos, and reels. The ideal candidate is proficient in video editing tools and can create engaging, professional videos that suit different platforms such as social media, websites, and presentations. - Excel Management: On the other hand, I also require assistance in organizing and managing data on Excel. You should have a good grasp of Excel functions and be able to maintain and update spreadsheets effectively. Ideal skills: - Proficient in video editing software - Experience in creating marketing, tutorial, and event videos - ...

I'm in need of a skilled web designer to give my ecommerce website a modern and responsive makeover. The designer must be able to deliver a fresh and easy-to-navigate user interface. Although I've not specified any particular areas for redesign, potential areas to focus on could be: - Revamping the homepage layout - Improving product pages for a more engaging product presentation - Optimizing the checkout process for a seamless user experience I won't be able to provide an exact number of products on the site as that detail was skipped, but the designer should be prepared to handle a flexible number of products. Additional features or functionalities were not specified, however, innovation is encouraged. Pr...

I'm seeking a skilled writer to develop a comprehensive case study based on the design thinking process, specifically focusing on the technology industry. The case study should center around the challenge of reducing customer churn for a software product. This will be utilized as a tool during interviews to showcase my problem-solving skills and experience in the field. Key Elements: - Industry Focus: The case study should illustrate a deep understanding of the technology sector. - Design Thinking Process: The case study should be structured around the principles and stages of design thinking. - Problem Statement: Clear identification of the problem of customer churn within the software product. - Solution: A detailed, strategic...

...talented Arabic designers to create a special scarf for UAE National Day. The design will mainly serve to celebrate this significant occasion. Key Points: - Design Style: I'm looking for a fusion of traditional and modern elements in the design - incorporating a mix of both aesthetics. - Design Elements: The design must include the UAE flag colors, national symbols, and calligraphy. These elements are essential for the design to resonate with the spirit of the national day. Ideal Skills and Experience: - Proficient in Arabic Design: A good understanding and experience in Arabic design are a must. This includes calligraphy, motifs, and traditional patterns. - Celebration Design: Previous experience with celebr...

I am currently in search of a proficient software engineer who can build a desktop application specifically compatible with Windows. The core requirement for the software is to function effectively in data management. Key Features Requested: - Data Management Candidates must possess the following skills and experience: - Proficiency in software engineering - Expertise in Windows applications development - Extensive background in building data management solutions - Excellent problem-solving skills This project requires the construction of a powerful, user-friendly application that efficiently handles data management. Since Windows is the preferred OS, a strong understanding of this operating system is crucial. I look forwa...

I'm seeking a skilled resume writer who can craft a compelling resume for a management consultant position at McKinsey, BCG and Bain (The Big 3). Key requirements: - Substantial experience: I have over 10 years of professional experience across various industries such as finance, technology, consulting, aerospace, FMCG, energy and utilities, Hospitality and banking. The resume needs to reflect this diverse experience. - Industry-specific language: I need someone who understands the intricacies of these sectors and can efficiently communicate my achievements within them. - Big 3-specific requirements: Knowledge of what Big 3 look for in a management consultant is a plus and incorporating these elements in the CV is essent...

I'm looking for a skilled web developer to create a static website for our software designed to manage biomedical waste. The software is used to collect waste from various healthcare facilities like hospitals, clinics, and pathology labs. It incorporates an Android app that allows users to scan waste bags and record their weight through a Bluetooth scale. The main aim of this project is to create a professional and informative online presence for our software. The website should have 2 main sections: 1. Product Description: - This should be a detailed and compelling overview of the software. - It should explain the purpose and benefits of the software in a clear and engaging manner. - The text should be accompanied by ...

As part of my business operations, I need a robust and all-inclusive Excel-based Point of Sale (POS) and Inventory system. KEY FEATURES: - **Sales Tracking**: The system should track all sales, revealing important stats that can aid decision-making. - **Inventory Management**: Stock should sync automatically with sales from POS, maintaining an accurate record of available goods. - **Customer Database**: Important fields such as Contact Information and Purchase History should be part of this system. Important tax-related fields like the tax fee and tax ID number should also be included. IDEAL SKILLS: Freelancers with a strong background in Excel and inventory management systems are preferred. Experience in integrating POS systems and data entry automation is a...

As part of my business operations, I need a robust and all-inclusive Excel-based Point of Sale (POS) and Inventory system. KEY FEATURES: - **Sales Tracking**: The system should track all sales, revealing important stats that can aid decision-making. - **Inventory Management**: Stock should sync automatically with sales from POS, maintaining an accurate record of available goods. - **Customer Database**: Important fields such as Contact Information and Purchase History should be part of this system. Important tax-related fields like the tax fee and tax ID number should also be included. IDEAL SKILLS: Freelancers with a strong background in Excel and inventory management systems are preferred. Experience in integrating POS systems and data entry automation is a...

I need a 4-page WordPress website designed - I will provide the text , logon and cpanel details need in one day and can pay 20 CAD ( no negotiation )

I'm seeking a skilled professional to create a comprehensive payroll management tool for my construction company. I need someone who knows how to do this in FOUNDATION SOFTWARE. We're a medium-sized business with 11-50 employees, and we need a robust system in place to effectively manage employee time tracking, payroll processing, and report generation. I use Foundation software. Key Responsibilities: - Implement an employee time tracking feature that accurately records working hours - Set up a payroll processing system to ensure timely and accurate salary payments - Develop a report generation functionality, facilitating clear insights into payroll activities Ideal Skills and Experience: - Proven experience with const...

As part of a dedicated team, I am looking for an experienced Laravel developer who can bring their expertise and contribute to an ongoing School ERP project. Here's what I need - * Enhancement of Student Management module, streamlining the process of student data collection, storage, and retrieval, along with student-related functionalities. * Improvement of Attendance Tracking module, allowing real-time tracking and management of student attendance. * Development and implementation of a functional Gradebook module, enabling easy, efficient tracking, storage, and retrieval of student grades. As for the technology stack, we work with Laravel, MySQL, and HTML/CSS. These are the tools you'll be using to modify and improve the functionalit...