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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
Από 86,526 αξιολογήσεις, οι πελάτες αξιολογούν τους Customer Service Specialists με 4.89 από 5 αστέριαΠρόσλαβε Customer Service Specialists
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period *************************Should be located in Malaysia************************* Role Title: Service Delivery Coordinator Roles and Responsibilities: - Allocating and managing daily assignment of work orders and field service resources - Coordinating the onboarding and training of field service resources - Outbound calls to customers to obtain further information and/or to identify customer satisfaction - Delivering a high level of customer service through day-to-day interaction with the field team - Ensuring performance metrics are met Requirements: - Experience in a scheduling/dispatching or a ...
I am looking for a freelancer who can assist me with pre-employment vetting in Saint Polten, Austria. The project involves conducting a basic background check that includes education verification. No social media screening is required. Ideal skills and experience: - Experience in conducting pre-employment vetting - Knowledge of the relevant laws and regulations in Austria - Attention to detail and ability to conduct thorough checks - Excellent communication skills for reporting findings to me.
Handing out samples of compostable dog poop bags in high park dog park this saturday
We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality (Breaking the stigma on taboo topics) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, pre...
Looking for a freelancer to work from home on my affiliate marketing project. The ideal candidate should have experience in this field and be a fresher. Please include your past experience in affiliate marketing in your application. Detailed project proposals are not required. Fill the form for the Application process
More details: What tasks do you need assistance with? Both How often do you require assistance? A few times a week Do you prefer a specific communication method with your personal assistant? Email SKILLS 1. Discretion and trustworthiness: you will often be party of confidential information. oral and written communication skills. 3. Organizational skills and the ability to multitask. 4. The ability to be proactive and take the initiative. and adaptability. DUTIES AND RESPONSIBILITIES 1. Schedule meetings and manage calendars 2. Answer phone calls and emails and take messages 3. Take accurate and comprehensive notes at meetings 4. Help with daily time management 5 .Run errands as requested 6. Plan travel, including flights, accommodation and ground transportation 7. Coordinate event...
Rusian/Czech/ Spanish and English Speaking Customer Support Representative for Valentus Global Health & Wellness MLM. English plus minimum of 2 of the other 3 languages will be required. Job Summary - Customer support representatives must assist the field with complaints and questions, provide information about products and services, process returns and modify account details. Customer support representatives must also assist the field by answering questions about their accounts, commissions, and product orders. Note: The distributors are predominantly Russian/ Czech-speaking and will need communication both written and verbal in. However, a small percentage will be English speaking, and internally, English is the spoken language. Therefore, a high level of confidence in both languag...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are an Ecommerce company dealing with variety products and we are looking for a customer service agent to join our customer service team. The tasks includes but not limited to: Answering customers questions, inquiries and receiving and confirming orders and follow up with customers The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both English and Arabic Must also have good communications and sales skills Can work on Excel
We are challenging, fast-paced, demanding and our goal is to make a difference
We are an Ecommerce company dealing with variety products and we are looking for a customer service agent to join our customer service team. The tasks includes but not limited to: Answering customers questions, inquiries and receiving and confirming orders and follow up with customers The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both English and Filipino. Must also have good communications and sales skills Can work on Excel
We are looking for someone to perform an in-person audit at a testing center in Dalian Liaoning Sheng China. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training and this assignment will pays hourly. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
I am seeking an intermediate virtual assistant for a business based in Norway. Field of business is cryptocurrency. You have to search the internet for buildings for rent , that fit my requirements for a business in area of Tromso, Norway. I only accept bidders that live in Norway and have Norwegian as their native language. I will tell you more details about the search criteria after awarding you. I will pay you per hour of work. For the first, I calculate 10 hours of work.
Virtual Assistant Needed for Administrative Tasks Tasks: - Responsibilty for administrative tasks - Customer service tasks - Social media management Software/Tools: - Must be proficient in Microsoft Office Suite Experience: - Entry-level virtual assistant preferred
We are seeking a reliable and proactive individual to join our team as a Hong Kong Assistant. As our company is based in Hong Kong, but our main operations are managed remotely, we require a local point of contact to assist with various tasks such as paperwork, deliveries, and receiving goods. This is a long-term collaboration offering payment per milestone. Responsibilities: - Assist with administrative tasks, including paperwork, document preparation, and filing, ensuring compliance with local regulations. Manage logistics and coordinate deliveries, including receiving and inspecting goods, verifying invoices, and coordinating with shipping providers. - Assist in arranging meetings, appointments, and travel logistics for company representatives visiting Hong Kong. - Provide general sup...
Pre-Employment Vetting Project in Hargeisa, Somalia. I am seeking a freelancer who can assist me with pre-employment vetting in Hargeisa, Somalia.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
Pre-Employment Vetting Project in La Habana, Cuba. I am seeking a freelancer who can assist me with pre-employment vetting in La Habana, Cuba.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
Pre-Employment Vetting Project in Cienfuegos, Cuba. I am seeking a freelancer who can assist me with pre-employment vetting in Cienfuegos, Cuba.. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Slovakia, Malacky. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Lithuania, Vilnius. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Pre-Employment Vetting Project in Valladolid, Spain I am seeking a freelancer who can assist me with pre-employment vetting in Valladolid, Spain. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 3 days Skills and Experience: - Experience in conducting background checks for potential employees - Strong attention to detail and accuracy in conducting background checks Anyone from any educational background can apply.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Saudi Arabia, Riyadh. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around France, Dijon. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Pre Employment Vetting in Osh, Kyrgyzstan I am looking for a professional to conduct pre-employment vetting for my company in Osh, Kyrgyzstan. The ideal candidate should have experience in background checks, reference checks, and drug testing. Additional Requirements - No additional screenings required - The expected timeframe for completing the vetting process is less than a week. If you have the necessary skills and experience, please apply for this project.
I have purchased a book online in prague but need someone to pose it out to me in Sydney Australia. The website I purchased it from () only post locally .
Need American natives who could speak Spanish and needed to discuss topics in an app ( Install this app from Google Play store). topics to be discussed on will be provided ***Note: 4 topics will be given to you to discuss on with your call partner. And you will discuss each topic for at least 33 minutes, all task for 2 hours at least. *** You and your partner ( could be friends, relatives, neighbors) conversation must be in Spanish language, and the room must be quiet, no background noise. submit proposal to get more details about the task.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking for a virtual assistant to assist me with administrative tasks on a regular basis. The ideal candidate should be able to work for more than 20 hours per week and should be able to complete the tasks within a week. The tasks will include email management and social media management. The candidate should have experience in administrative tasks and should be detail-oriented. The desired skills for this job include excellent communication skills, time management skills, and the ability to work independently. If you are interested in this job, please apply with your resume and relevant experience.
Pre-Employment Vetting Project in Montevideo, Uruguay I am seeking a freelancer who can assist me with pre-employment vetting in Montevideo, Uruguay. The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 3 days Skills and Experience: - Experience in conducting background checks for potential employees - Strong attention to detail and accuracy in conducting background checks Anyone from any educational background can apply.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am in need of a virtual assistant to assist me with administrative tasks on a daily basis. The ideal candidate should be able to work within my time zone. The specific tasks I need help with include: - Email management - Scheduling appointments and meetings - Data entry and organization - Research and analysis - Website testing and reporting Additionally, the ideal candidate should have experience in customer service and social media management. The assistant should be able to communicate effectively and efficiently with clients and customers.
Looking for a cold caller to join our team and help generate leads and sales. The ideal candidate should have experience with cold calling and be comfortable with making outbound calls. Cold caller will have cold calling script and lead list provided. Shift is 4 hours per day. If you are interested or have any additional questions, I would be more than happy to continue our conversation via email. However, I kindly request that we initiate contact here on this platform first. Once we have established our initial communication, we can then exchange email addresses for further discussions. Thank you for your understanding and I look forward to connecting with you. Responsibilities: - Making outbound calls to potential customers - Generating leads and sales - Achieving weekly and monthly t...
I am seeking researchers in Seattle, USA to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own and android mobile device to be eligible for this project. You will visit 20 supermarkets in the city of Seattle, USA and the payment for this project is €250 Specific requirements for the project include: - Conducting a retail audits in Seattle, USA - Collecting data on your android device using our company app Skills and experience needed for this project: - Strong analytical skills - Excellent communication skills - Ability to finish the project by a specific deadline - Flexible schedule Requirements: Android Mobile Device Please get in contact if you are interested in this project.
Hello! We are an ecommerce company that have it's origin in Romania. We are looking for NATIVE ROMANIAN SPEAKER for this position as a "ROAS hunter". You will work remote, from your phone or laptop, however you feel more comfortable. Responsabilities: -Responding at mails -Checking Facebook comments -Responding on Faccebook Messenger -Unholding orders -Calling the clients that have incomplete data -Register orders Detailed responsabilities: Mail: You will have to respond to mails at least 2 times/day. Facebook comments: check Facebook comments from max. 30 to 30 mins, delete the unnecessary comments and respond kindly to the others. Facebook Messenger: respond on Facebook Messenger to clients from max. 3 to 3 hours and register their orders as a simple copy-paste job. Unh...
I am working on a Market Research Project, for which I looking for someone living in Canada, who falls in any of the below shopper groups: 1) French Canadians 2) South Asian Canadians 3) Chinese Canadians Who are open to recording a 2-3 minute video of shopping on some selected social media platform reviews? One shopper can record up to 3 videos. I am willing to pay per usable video. So, if you can have your friends/family record videos for you then you can earn more with it. [I am willing to pay up to $30 per video]. If you are someone who can manage this project and commit to getting a minimum number of videos, then please do reach out. I would be able to consider you for the same.
We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality (Breaking the stigma on taboo topics) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, pre...
As a Personal Assistant, your primary responsibility will be to free up the executive's time from organizing and administrative tasks so that they can spend maximum time on strategic tasks. Organizing the executive’s calendar, scheduling appointments, meetings, and events. Answering phone calls and routing callers to the appropriate party. Making travel arrangements and detailed travel itineraries. Taking dictation and minutes during meetings. Producing reports, presentations, and briefs. Managing email correspondence and responding on behalf of the executive when necessary. Liaising with internal staff and external clients/partners. Assisting in the preparation for meetings and presentations. Performing office management tasks including ordering supplies and managing a records...
I am looking for an honest individual in Spain who can be our Business face in Spain. The ideal candidate should have strong communication skills to ensure clear and effective communication. In addition, they should be able to work independently and be resourceful in solving problems. This job requires between 10-20 hours per week. We have 2 companies, number 1 we manufacture non woven fabrics and number 2 we manufacture Indian granites & marbles. So we have some clients list, and we are looking for someone who is interested in doing business with us. As of now, we haven't thought about any Salary, but yeah, we'll decide it We can discuss on that easily. Person should know English & Spanish very well. Looking for someone very honest and hardworking, whose intensio...
+ Get stamp and signature from Tata Capital Housing Finance Ltd on LOD and FC letter + Documents pertaining to a home loan to be signed from the customer and submitted to the branch + Meet and greet the client + Do marking with pencil on the documents to be signed + Be courteous and assist the customer in taking their signatures + Handing over the documents physically at the Home Loan Branch + Corresponding with the Home Loan Branch for completing the pending documentation + Coordinating and corresponding with us and customer for entire work. I am in need of assistance with loan documentation for a Home Loan. I currently have loan approval for the client, and its in the closing process, but I do not yet have all the necessary documents ready. I am seeking help to gather the documents an...
I am seeking researchers in Vancouver, Canada to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own an android mobile device to be eligible for this project. You will visit 20 supermarkets in the city of Vancouver, Canada and the payment for this project is €300 Important Information: Please note that this project is currently in progress so you have to be available to begin the project week. The deadline is Thursday 1/06/23 so you must be available to dedicate your time to the project Specific requirements for the project include: - Conducting a retail audits in Vancouver, Canada - Collecting data on your android device using our company app Skills and experience needed for this project: - Str...
Pre-Employment Check in Monte Carlo, Monaco I am looking for a freelancer who can provide me with a one-time pre-employment check for a potential employee. The level of background check required is standard, and I need the freelancer to conduct an address verification for the candidate. Ideal skills and experience: - Experience in conducting pre-employment checks - Knowledge of standard background check procedures - Experience in conducting address verification Please note that this is a one-time check and ongoing monitoring is not required.
Cerchiamo un freelance che si occupi di rispondere alle email del nostro servizio clienti B2C del nostro ecommerce. Il lavoro è di 6-8 ore a settimana, si può svolgere da remoto e serve la conoscenza della lingua Italiana. Le domande principali sono dove si trova il mio ordine oppure richieste di reso. La persona deve essere educata, carina ed empatia con i clienti e svolgere il lavoro con professionalità e attenzione.
We are an Ecommerce company dealing with variety products and we are looking for a customer service agent to join our customer service team. The tasks includes but not limited to: Answering customers questions, inquiries and receiving and confirming orders and follow up with customers The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both English and Filipino. Must also have good communications and sales skills Can work on Excel
To answer emails, complaints and appeals with the use of AI
I am looking for a virtual assistant who can assist me with administrative tasks. I do not need help with scheduling and calendar management. It is important that my virtual assistant has specific industry experience. The ideal candidate should have experience in the following: - Administrative tasks such as data entry, research, and file organization - Knowledge of social media management and customer service - Excellent communication skills and attention to detail - Ability to work independently and meet deadlines If you have experience in these areas and are available to work remotely, please apply with your resume and cover letter. Thank you.
We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness to explor...
Apologies for the confusion. Here's a revised version of the job advertisement to align with your requirements: **Job Title: Virtual Assistant Extraordinaire** Are you a skilled and proactive Virtual Assistant seeking an exciting opportunity to showcase your talents? Look no further! We are currently hiring a Virtual Assistant who possesses a wide range of skills and expertise to assist with various tasks. If you're a self-motivated individual with a knack for organization and a passion for delivering exceptional support, we want to hear from you! **Responsibilities:** - Utilize your expertise in Etsy, YouTube, Facebook, and Amazon to optimize performance and drive sales. - Conduct thorough customer research to identify trends, preferences, and growth opportunities. - Respond...
Apologies for the confusion. Here's a revised version of the job advertisement to align with your requirements: **Job Title: Virtual Assistant Extraordinaire** Are you a skilled and proactive Virtual Assistant seeking an exciting opportunity to showcase your talents? Look no further! We are currently hiring a Virtual Assistant who possesses a wide range of skills and expertise to assist with various tasks. If you're a self-motivated individual with a knack for organization and a passion for delivering exceptional support, we want to hear from you! **Responsibilities:** - Utilize your expertise in Etsy, YouTube, Facebook, and Amazon to optimize performance and drive sales. - Conduct thorough customer research to identify trends, preferences, and growth opportunities. - Respond...
Virtual Assistant Needed for Online Business I am seeking an expert virtual assistant to provide support for my online business. The ideal candidate will have experience in customer service and be able to handle administrative tasks. Tasks: - Provide excellent customer service to clients - Manage social media accounts - Perform administrative tasks as needed Experience: - Expert level experience as a virtual assistant is preferred Hours: - Assistance is needed for 10-20 hours per week Skills: - Excellent communication and time management skills - Ability to work independently and prioritize tasks - Proficient in Microsoft Office and Google Suite If you have the necessary skills and experience to assist with my online business needs, I look forward to hearing from you.