Appointment setter definitionεργασίες

Ο εργαζόμενος θα πρεπει να καλεί πιθανους πελάτες για ενημέρωση και κλείσιμο συμφωνίας

I have a php page () on Backend in wich the words are coded inline I want to make this to work from the language file I have Translate it already. They are about 60 words that have to be changed in one file all are ready translated. Example On Line 386 you have to put th definition of Line 83 the code is Line 386 $sup_comment = 'Παλιά παραγγελία, comment: '.$comment; And you have to put from language file Line 83 this: define('TEXT_OLD_ORDER', 'Παλιά παραγγελία'); To change it to be something like this: $sup_comment = ' "TEXT_OLD_ORDER", comment: '.$comment; When I do this it doesen't...

I'm seeking a professional who can help me to enhance the speed of my AI image generation process. Key Requirements: - Current image generation duration is over 5 seconds. I'm looking to significantly reduce this time while maintaining the image quality. - The targeted image resolution is 'Standard Definition (SD)', so the optimizations and improvements should be focused on this specific resolution. - The main focus for this project is on speed. While maintaining a balance between speed and image quality is important, the primary goal is to significantly speed up the image generation process. Ideal Candidate: - A proven track record in AI image generation, particularly in optimizing the process for speed. - Proficiency with AI image generation tools and techn...

Please check this link: The job is to create HTML + CSS code for the following: 1. A table representing the “day view” of an agenda with a fixed top row; 2. Each row of the table represents half an hour; 3. Appointment DIVs that will attach to the “hour row” and be as height as the end time of the appointment demands, overlapping several table rows accordingly; 4. Appointment DIVs will be able to overlap each other when many appointments occur in the same hour row; 5. Same line of thought applies to Week view and Month view (please reffer to the document attached)

I'm looking for a skilled developer who can create a custom trading script in Pinescript on the TradingView platform. This script will be based on identifying and monitoring market trends. Key Project Details: - The script should be able to accurately identify a trend based on the definition of "higher highs and higher lows". - When a trend is identified, the script should take no immediate action but continue to monitor the market conditions. Ideal Skills and Experience: - Proficiency in Pine Script and experience with TradingView platform. - Strong understanding of technical analysis, particularly in the context of identifying trends. - Previous experience in developing trading scripts or bots is highly advantageous. - A background in finance or trading would be ...

I am looking for a seasoned SCRUM Master combined with Business Analyst skills to manage a SaaS B2C software project. The primary goal of this project is to ensure the software meets the needs of the end-users, which involves gathering and validating requirements and writing detailed user stories. Responsibilities: - Lead the process definition for the project - Gather and validate requirements for the SaaS B2C software - Write detailed user stories - Be a bridge between the development team and the business stakeholders Your role will be pivotal in ensuring the smooth development of the SaaS B2C software. Since we currently have no defined process for gathering and validating requirements, your experience in this area will be key. Skills and Experience Required: - Proven experi...

...I'd like the application to be available on include: - Web Application - iOS App - Android App An important element of the application will be to incorporate comprehensive event management features. This will include: - User Registration: The application should allow for the registration of users with social login (google, X, facebook, linkedin) and verification mail. - Standard User profile definition with a set of info (Name, Surname, Photo, Address …..), selection of services thy are able to provide (multichoice from a list) e their availability (multichoice on 10 dates) - Event Registration: The application should allow for the registration of events. - Staff Allocation: The app should provide a mechanism for assigning staff to various events effectively. - Dashb...

I'm looking for a professional who can help me set and manage appointments for both new and used car sales. This is for individual customers only. Key Responsibilities: - Set appointments through phone calls, email correspondence, and online scheduling. - Collect essential information during the appointment setting process such as customer contact details, vehicle interest, preferred appointment date and time. Ideal Skills & Experience: - Proven experience in appointment setting, preferably in the automotive industry. - Strong communication skills, both on the phone and in writing. - Ability to manage an online scheduling system. - Understanding of customer service and sales techniques. Looking for a bilingual English-Spanish speaker! Need ...

...can help me build a website and an app for my life coaching business. Key features for both the website and app will include: - User registration and login: The site and app should allow users to create accounts and log in securely. - Appointment scheduling: An integrated system for users to book coaching sessions at their convenience. - Progress tracking and goal setting: A tool where users can set and track their goals and progress in real time. I need someone with a strong background in UI/UX design, particularly in the context of e-commerce or appointment-based service industries. Experience with integrating and designing for these features will be a great asset. Additionally, a portfolio demonstrating previous work on both websites and apps, especially for coaching...

I am seeking a diligent and social media-savvy Virtual Assistant to focus on Facebook outreach that would involve daily engagement with comments and messages. This initiative is geared towards promoting a specific marketing service. Salary: 5$ hourly rate + appointment scheduled commission 15$ Key Responsibilities: - Engaging actively with user comments and messages to promote our product/service. - Creating a professional and approachable online presence for our brand. - Sending around 20-30 cold messages per hour - Managing 1 google sheet document with leads Ideal Skills and Experience: - Proven experience as a virtual assistant or similar role - In-depth understanding of Facebook's engagement tools - Decent communication and writing skills (English) - Ability to provide p...

I'm seeking a professional who can help me to enhance the speed of my AI image generation process. Key Requirements: - Current image generation duration is over 5 seconds. I'm looking to significantly reduce this time while maintaining the image quality. - The targeted image resolution is 'Standard Definition (SD)', so the optimizations and improvements should be focused on this specific resolution. - The main focus for this project is on speed. While maintaining a balance between speed and image quality is important, the primary goal is to significantly speed up the image generation process. Ideal Candidate: - A proven track record in AI image generation, particularly in optimizing the process for speed. - Proficiency with AI image generation tools and techn...

I am in need of a proficient software developer to develop a snippet that will efficiently submit a form from available dates for appointment on Website A. The snippet is required to be logged in before the form can be submitted. Budget is $30.

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I'm looking for a talented appointment setter to help me schedule product demonstrations over the phone with small businesses. - Service Type: I provide phone services. - Target Audience: Small businesses. Your role would be to engage potential clients and set appointments for product demonstrations. The primary goal is to showcase the usefulness of our products. Ideal Skills and Experience: - Experience in telemarketing or appointment setting. - Strong communication and negotiation skills. - Understanding of the telecommunications industry is a plus.

Hello, We already have a logo designed, i just need it reshuffled. High resolution image is provided. Needs to be reshuffled in the exact same format and size, ratio, scale, as the embroidered logo. You are to provided a high definition pdf file of the finished logo. Please let me know if you have a any questions. Thank you,

I'm in need of a highly experienced API developer to design an API for the int...API developer to design an API for the integration of Zoho CRM and Zoho FSM. The API should include the following functionalities: - Automatic updates Additional important specifications include: - The level of security should be OAuth 2.0. - Automatic update of ZoHo CRM custom field when scheduled installation date changes in FSM. - Automatic update of ZoHo CRM custom fields when Service Appointment completed in FSM. Ideal skills and experience: - Expert knowledge in API development - Strong understanding of OAuth 2.0 - Prior experience in Zoho platform integrations, specifically FSM - Excellent knowledge in data synchronization. Please bid confidently if you are capable of delivering thes...

...will primarily serve as a contact capture tool. The page should be designed to generate leads while also incorporating an appointment scheduler feature. Key Aspects: - The landing page should be optimized for lead generation, ensuring it's attractive and engaging for visitors. - The appointment scheduler should be well-integrated and user-friendly, allowing visitors to easily book appointments. - While I already have a Zoom scheduler, the appointed freelancer will need to ensure its seamless integration with the landing page. Ideal Skills and Experience: - Experience in landing page design and lead generation - Proficiency in web development and customizing appointment scheduler tools - Familiarity with Zoom scheduler integration would be a plus. This pro...

...incorporates diverse functionalities. Primarily, it must have: - Real-time bed availability tracking: This feature should relay current information on bed occupancy, facilitating efficient resource allocation. - Patient registration and admission management: The system should ease patient intake, recording all necessary details at admission for future reference. - Appointment scheduling: Our needs also include a seamless appointment scheduling feature that ensures no double bookings occur. Moreover, this system should integrate seamlessly with our existing EHR system enhancing patient record-keeping efficiency. This integration should not interfere with patient data security but instead further enforce it. The ideal candidate for this project should be adept in system...

...policies; complies with all company policies, procedures, and standards  Performs other duties as assigned Knowledge, Skills, and Abilities: Collaborative  Naturally inquisitive, and works well with others and understands when, what, and how to communicate  Partners with the project manager throughout the entire project life cycle to ensure clear objectives are defined and documented, the definition of done is clear, the execution of deliverables meet requirements and business need, and tasks and the project itself are closed out appropriately based on defined and documented requirements; May be brought into assist on project risk and issue resolution as needed  Works with project leadership do develop alternative solutions to address the organizational pain within resource a...

I am looking for an English-speaking freelancer who can help us with rescheduling appointments for our medical spa. Your primary role will be to contact clients who have previously scheduled an appointment but didn't show up. Key Responsibilities: - Make outbound calls to clients to reschedule their missed appointments. - Provide excellent customer service and handle customer complaints or issues effectively. - Maintain a high level of professionalism and integrity throughout the communications. Ideal Skills and Experience: - Proven experience in making sale calls or appointment setting. - Strong persuasive skills is a must - you should be able to convince clients to reschedule their appointments. - Excellent customer service skills and a positive attitude. - Familiari...

I'm looking for a skilled WordPress professional who can set up a theme for my business website. The site will need to be functional for the following key features: - Contact Form: Implement a simple contact form that visitors can use to reach out. This form should be easily accessible and user-friendly. - Appointment Booking: Incorporate an appointment booking system. This should allow potential clients to schedule appointments with ease. It should also be customizable to my business's needs. - Customer Testimonials: Integrate a section where I can display and manage customer testimonials. This part of the website should be visually appealing and simple to update. I will provide the theme, I just need you to install it correctly and ensure that all features work ...

...android and ios Key Features: * Appointment Scheduling - Allows clients to seamlessly book appointments with the vet. * Video Consultations - Enables real-time video consultations for convenient and quick veterinary advice. * Prescription Requests - Grant clients the ability to request medication for their pets. * Vaccination Reminder - Automatic reminders for pet owners about upcoming vaccinations. * Database - A structured database for storing all application data, for which MySQL will be used. Ideal Skills and Experience: * Proficiency in iOS, Android, and Web application development. * Proven experience with MySQL database design and implementation. * Familiarity with implementing robust video consultation systems. * Previous work with appointment scheduling featur...

I'm in need of 3 or more skilled appointment setters who are fluent in English. The purpose of this role is to assist me in scheduling appointments and managing my calendar. Key Requirements: - Fluency in English is a must. - Experience in appointment setting is highly desirable. - Good communication skills and a friendly demeanor. - Ability to follow a provided script for consistency. Your Responsibilities: - Contact potential clients to schedule appointments. - Update my calendar with the appointments' details. - Follow the provided script to maintain consistency in communication. It's important that you are able to work independently and are detail-oriented. Experience in a similar role would be beneficial.

I am in need of appointment setters/customer service agents who are fluent in English with no accent and have experience in cold calling and telemarketing. Key Responsibilities: - Making cold calls: You'll be reaching out to potential clients to promote our med spa services. - Scheduling appointments: You'll need to have a good sense of our availability and be able to assist clients in booking appointments. - Answering customer inquiries: You'll be the first point of contact for many clients, so you'll need to be able to answer their questions and provide information about our services. The ideal candidate will have: - Proven experience in telemarketing or cold calling - Strong communication skills, especially over the phone - A good understanding of custome...

...a PHP Laravel system developed for my salon. It should include features for appointment booking, client management, and inventory management. Key Features: - Appointment Booking: The system should allow clients to schedule appointments easily. - Client Management: It should have a database for client management, allowing us to store and access information about our customers. - Inventory Management: The system should also include a feature for managing our salon's inventory. Design: I do not have a design or template for this system. Therefore, I'm looking for a developer who is skilled in creating a user-friendly and aesthetically pleasing interface. Online Payments: While the system should support appointment booking, I do not require online payment p...

I need a professional who can create a healthcare conceptual design diagram and a system design diagram for me. ********PLEASE ONLY SUBMIT PROPOSAL IF YOU HAVE DONE THIS BEFORE******* I already have a list of existing sy...detailed). The diagrams should be colorful and engaging. I am looking for a freelancer who has experience in healthcare system diagram creation and is able to deliver high-quality, visually appealing work. Working in Health is huge plus The diagrams should have better grouping to include the following systems, features, and sub-systems: - Electronic Health Record (EHR) system - Patient Appointment Scheduling system - Laboratory Information Management System (LIMS) - Radiology Information System (RIS) - Electronic Medical Records (EMR) system - Telemedicin...

...Additionally, we aim to implement the Google Ads Conversion Tracking to precisely monitor and optimize our Google Ads campaigns. This will allow us to effectively measure the impact of our advertising efforts and adjust strategies to maximize return on investment. The scope of this project includes the setup of a new GTM container, implementation of the necessary data layers on our website, and the definition of variables and event triggers. We will also set up and configure Google Ads Conversion Tags within GTM to ensure that all conversions from Google Ads are accurately tracked. This includes mapping out the user journey from ad click to purchase, ensuring that each step is properly tagged for conversion tracking. The project recipient is required to handle all aspects of the ...

I'm looking for skilled cold callers to target specific industries in Australia. - Industries: Healthcare, Technology, Retail, Professional Services - Hours: 10-20 hours per week - Goal: Lead generation and Appointment Setting Your primary role will be to generate leads and set meetings through cold calling for MSP services. Perfect candidates should have a sound understanding of B2B sales and exceptional communication skills. This role will require a good amount of persistence and a positive attitude. Experience with any of the targeted industries would be a huge plus.

...dental clinic. The key functionalities required for this project include: - Appointment Scheduling: This should allow me to efficiently manage appointments, reducing patient wait times and enhancing service delivery. - Patient Record Management: The software should be capable of maintaining a comprehensive database of patient records, providing easy access whenever needed. - Billing and Invoicing: We'd like to automate our billing process, ensuring prompt and accurate invoicing to avoid any disputes. Moreover, the software should feature instant backup to Google Drive to ensure our data remains safe. It should also be capable of sending notifications to patients via email, SMS, and even WhatsApp to provide appointment reminders or important updates. Although ther...

I'm seeking a skilled freelancer for a data entry project. Your task is to enter text data into Google Sheets. Key responsibilities and requirements include: - Accurate handling and entry of text data. - Familiarity with Google Sheets is essential. - Ability to maintain confidentia...skilled freelancer for a data entry project. Your task is to enter text data into Google Sheets. Key responsibilities and requirements include: - Accurate handling and entry of text data. - Familiarity with Google Sheets is essential. - Ability to maintain confidentiality of data. Please note, the source of the data has not been specified, but further information will be provided upon successful appointment. Smooth communication, attention to detail and ability to meet deadlines are must-have skill...

I'm in need of an experien...email,social and phone) / verification using sms otp. user account to manage appointments and edit acount information. admin login page design- with url modification ( should not be must me appointment plugin cookies plugin yohost plugin deployment upi plugin ( By KnitPay ) zoom intigration sms intigration for otp/and appointment reminders whatsaap intigration for chat social media handels intigration. zoho mail email intigrations for notification notification = paymnet, order confirmation, account creation, password reset, appointment time alerts, meeting alerts. firewal intigragtion deployment on hosting ( digital ocean droplet ) CLOUDFARE SITE BACKUP ON SEPERATE SERVER LIKE DIGITAL OCEAN SPACES (WPVIVID BACKUP ) deploy ssl

I'm in need of a WordPress developer to help with website maintenance and plugin updates. Key Tasks: - The main task will be updating and ensuring the compatibility of our existing plugins and the functionality of the websites including "contact us" and "book your appointment" forms. The ideal candidate should have: - Strong experience with WordPress and plugin development. - Ability to understand and address performance issues related to plugins.

I need a meticulous Pinescript programmer to create custom al...charts based on my detailed specifications. Ideal candidates will be proactive in clarifying any ambiguous instructions and possess a strong focus on accuracy. Key duties of this project include: Based on 15min Chart: a. Mark out Asia High and Low b. Mark out Cumulative Order Zones (COZ), also known as Fair Value Gap based on my definition c. Mark out Order Block (OB) based on my definition d. Mark out Liquidity Gap Zone (LGZ) based on my definition e. Alarms/alert whenever these occur: ei. Moment when price action sweeps Asia High or Low, and then enters COZ or OB zones, with an inefficient price movement in the 5 min chart eii. Moment when price action sweeps Asia High or L...

I am looking for a skilled photographer who specialises in romantic and artistic proposal photography. Key responsibilities: - The appointment is set for a morning session at the Pantheon in Rome. - Capture the romantic essence of the proposal moment with an atmospheric morning backdrop. - Please include examples of this type of work in your portfolio. Ideal skills: - Experience with proposal or wedding photography. - Familiarity with the Pantheon and its surroundings. - Ability to work early in the morning to avoid crowd. Please note down your expected final deliverables and turnaround time in your proposals. Thank you.

I'm seeking a professional website designer to create an engaging, modern website for my roofing company. Key Responsibilities: - Design a website with a clean and modern style to match our brand. - Incorporate a white and black color scheme to ensure the design is well-balanced and professional. - Build an online entry form that includes functionalities to request a quote, schedule an appointment, and submit roofing specifications. Ideal Skills: - Proven experience in website design, particularly in creating sleek and modern designs. - Proficiency in incorporating specific color schemes into website design. - Previous experience with building and implementing online entry forms, particularly in the service industry. Your successful completion of this project will not only l...

...Allow users to setup a profile capturing basic information: their name, age, location, plus sport interests and preferences. - Deeply integrated Search functionality: The search functionality must facilitate the discovery of athletes by sport or location. - Appointment Booking System: Creation of a robust booking system allowing athletes to book appointments in diverse sports facilities. Integration with google maps is needed for users to find the exact location of these facilities. - Other features: An appointment rating system is necessary to help users in decision making in terms of booking. An audit functionality for user actions is required to ensure integration and follow up actions based on user feedback. A successful candidate should ideally have pr...

...for sales calls. Role is commission based only. 10% commission on all sales. For example for a £40k contract, commission will be £4K. UK or US based, native English speakers only. Key Responsibilities: - Conduct cold calls in a professional and engaging manner - Target high-level executives with a focus on sales appointment setting - Ensure each call is tailored and relevant to the prospect Ideal Skills and Experience: - Proven experience in cold calling and appointment setting, preferably in the tech industry - Understanding of B2B sales processes and experience in C-level engagement - Excellent communication and interpersonal skills - Ability to navigate gatekeepers and reach decision-makers The ideal candidate for this project will be able to demonst...

I'm looking for a website that will allow users to book astrology consultations. Users should be able to provide their name and contact information, as well as specify their date and time preferences and birth details (date, time, and place) when booking an appointment. Key Features: - Booking System: The website should have a robust appointment booking system that allows users to schedule astrology consultations. - User Information Collection: The site should collect the user's name and contact details, as well as their date and time preferences and full birth details. - Payment Gateway: The website should have an integrated payment gateway to facilitate secure payments for the consultations. Ideal Skills and Experience: - Experience in developing booking websit...

English & Arabic Language Support. Flexibility of Booking Appointment. Appointment Reminder Through WhatsApp. Billing / Transaction. Packages , Voucher. Pre-Paid, Gift Cards. Products , Services. Email Notifications & Invoice through Email. Staff Account & Profile. Customer Profiles & History Staff Management, Commissions. Salary Settings. Daily Sales Report. Vat module Expense Management. Mobile Application. All Kinds of Reports. If you're ready to show demo with above features please bid

I seek a competent individual with expertise in web development and integration to complete a medical management platform. Would prefer someone in DFW area. Key Tasks: - Finalizing the remaining 15-5% of the medical management platform. - Ensuring the platform has robust patient management program that has: appointment scheduling, video (e.g. Telehealth), patient billing and invoicing capabilities, claims submission to current clearing house using XML. - Integrating the platform with our current website(s). - Implementing user login and authentication. - Implementing secure Patient Health Information (PHI), aka "HIPAA" standards. - Incorporating functionality for users to pay their invoices within the platform. - Ensuring that the payment options include credit card, deb...

...to boost their conversion rate. Ideal Skills and Experience: - Proficient in Email Outreach, Phone Calls, and Social Media Messaging - Prior experience with appointment setting, especially in the eCommerce sector - Strong communication and negotiation skills - Understanding of AI technologies like recommendation engines and personalization engines Key Responsibilities: - Engage with Shopify sellers via email, phone calls, and social media to introduce our AI technology - Schedule appointments with those who express interest in utilizing the technology - Maintain a high level of professionalism and enthusiasm throughout the appointment setting process Target Audience: - More than 50 Shopify sellers who are actively looking to improve their conversion rates This project ...

I'm in need of a comprehensive workshop management system that can handle a range of tasks efficiently. The system should include features such as: - Inventory Management: Keeping track of tools, parts, and supplies is crucial for the operation of my workshop. - Customer Database: For easy access to customer records and history of past services. - Appointment Scheduling: A feature that allows easy scheduling of customer appointments. - Invoices: An invoicing system is needed for generating and tracking payments for services rendered. - Inspection Reports: The system should be able to generate digital inspection reports for every vehicle. The ideal freelancer for this job should: - Have a strong background in software development and experience in building similar workshop ma...

I am seeking a team of enthusiastic freshers to step into the role of Voice Executives for my new project. You will be dominantly engaging in: - Outbound Sales Calls: Persuasive communication, patience, and resilience are vital because these calls will require you pitching products/services, handling rejections, and encouraging positive relationships. - Appointment Scheduling: A mastery of multitasking, organization, and time management will be expected to proficiently manage clients' appointments. The project revolves around the Healthcare sector, so any previous experience or familiarity in this field could prove beneficial. Excellent communication skills, both oral and written, coupled with customer service skills are expected from all ideal candidates.

I am in need of an experienced Tally TDL developer who can assist me in customizing my financial reports, particularly the balance sheet. Key Responsibilities: - Customize the Balance Sheet in Tally software to meet my specific business needs. Ideal Skills and Experience: - Proficiency in Tally TDL (Tally Definition Language) programming. - Prior experience in customizing financial reports in Tally, particularly the Balance Sheet. - Strong understanding of accounting principles and financial reporting.

As the owner of the nutrihelp website, the main requirement is that the site provides detailed nutritional information to users. There is a need for a highly functional website, created using React, to serve as an effective resource for all ...with demonstrated efficiency and effectiveness in past React projects. This role calls for an individual who can manage their time effectively and meet deadlines, while still maintaining a high design and functionality standard. Fast delivery is as imperative as quality. The primary features to include in the page are: - A well-developed UI for an easy-to-navigate experience - An efficient appointment booking system Upon completion, the page should provide users with easy access to nutritional information and straightforward booking for app...

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We require an experienced native English-speaking telemarketer with a thorough understanding of software subscription sales. Your primary task would be cold calling potential clients for our Legal Practice Management SaaS. Our Software includes: - Case management - Client billing - Document management - Tele-legal Appointment software - AI legal advice support for lawyers - AI Diary maintenance and so on Ideal Skills: - Previous experience in SaaS sales/telemarketing - Familiarity with legal services - Fluency in English

We are looking for a skilled Lead Generation and Appointment Setter to promote and sell IUL and insurance products. The successful candidate must have a proven track record in lead generation and appointment setting, as well as excellent communication and negotiation skills. Responsibilities include identifying potential leads, contacting customers, setting up appointments, and following up to ensure sales conversions. The ideal candidate should be familiar with IUL and insurance products, possess strong interpersonal skills, and be able to work independently. Training is provided.
 We are looking for someone that holds a valid state issued life insurance license or is willing to get a license in any state in America. To become a license agent you will have to be 18 y...

...create a comprehensive reporting system and dashboard. This system should help me track the effectiveness and progress of my Sales Development Representatives (SDRs) through the sales funnel. Key Responsibilities: - Developing Salesforce reports for tracking key metrics: - Conversion rate from leads to opportunities - SDR Call to Connect - SDR Connect to Appointment Set - Appointment Set to Appointment Held - Appointment Held to Opportunity Converted - Creating a real-time updating dashboard that visually represents these metrics. Ideal Skills: - Proven experience with Salesforce and its reporting functionalities - Ability to create complex dashboards - Understanding of Sales and Sales Funnel Processes - Excellent communication skills and abili...

...to sell hair products, payment gateway integration for seamless transactions, and an appointment-based booking system. - Appointment-based booking system: This should allow existing and potential clients to easily schedule appointments with me, with the option for me to manage the availability. Skills & experience needed: - Deep understanding of WordPress development - Ability to make custom block - Ability to make Custom Posts - Familiarity with the file - Familiarity with the Advanced Custom Fields Plugin. - Proven experience in designing and developing e-commerce websites, particularly in the beauty or wellness industry. - Proficiency in implementing booking systems, particularly appointment-based ones. - Strong understanding of user experience (UX) and use...