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Customer service is a comprehensive sector that is absolutely essential for companies to succeed. The fact of the matter is that customers worldwide want to be heard, and know that their input and feedback means something, and also know that they can engage with the company in a meaningful way. In fact, a majority of customers regularly would leave a company that they felt didn’t have adequate service in some form or fashion.


Call centers represent the evolution of a world that is more globalized and interconnected, where customer service is needed, no matter the time zone or region of the world that you are in. More and more companies understand this, and use call centers to address the needs and concerns of their consumer base, whether they are loyal customers for years or new customers who require explanation about a certain policy.


Call centers allow companies to engage with customers on a whole new level, and receive feedback that could prove invaluable to the growth and trajectory of the company. They are more comprehensive than ever, with e-mail and texting capabilities, and social media services, as well. The call center can be thought of as an essential tool for customer service, and is an important aspect of business in the modern world in general.

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    13 δουλειές που βρέθηκαν, με τιμές EUR
    Confirmis Site Verifier (Serpong, Tangerang Selatan, Indonesia) 6 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Confirmis adalah penyedia informasi bisnis berbasis di Singapura yang berfokus dalam menghubungkan bisnis secara global. Model bisnis Confirmis dirancang untuk mengatasi kekurangan data (terutama data berkualitas) untuk mendukung pengambilan keputusan yang efektif, terutama di negara-negara berkembang. Sebagai Site Verifier, Anda akan bertanggung jawab untuk memverifikasi keberadaan perusahaan melalui data visual dengan melakukan kunjungan situs untuk memastikan bahwa informasi yang kami himpun adalah informasi yang akurat. PERSYARATAN: - Pendidikan terakhir S1 - Harus bertempat tinggal di area Tangerang Selatan, Banten - Memiliki pengalaman kerja setidaknya 1 tahun - Memiliki smartphone dengan kualitas kamera yang baik dan mampu mengoperasikan Timestamp Camera Enterprise (downlo...

    €23 (Avg Bid)
    Τοπικό
    €23 Μέση Προσφορά
    10 προσφορές
    Asterisk integration incoming and outgoing 6 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    We are looking for someone who can integrate Asterisk incoming and outgoing call via api. You should prior experience in Asterisk /Freepbx integration with AMA. Each incoming call and outgoing call should send an API

    €20 (Avg Bid)
    €20 Μέση Προσφορά
    2 προσφορές

    I'm looking to talented customer service agents to answer and call medical transportation clients. I need african speaking agents prefferable. English speakers is a most. Work available full time 7 days a week. Spanish speakers are welcome.

    €6 / hr (Avg Bid)
    €6 / hr Μέση Προσφορά
    17 προσφορές

    Looking for experienced TSRs with at least 2 years of experience in BPO. We will only accept applicants from the Philippines. This will be a long-term project so interested applicants must have the following: 1. WFH ready equipment, especially a noise-cancelling headset 2. Must be willing to work on a graveyard shift 3. Excellent communications skills 4. Must be familiar with mobile devices, mobile apps, and basic tech functions

    €459 (Avg Bid)
    €459 Μέση Προσφορά
    4 προσφορές
    Asterisk integration laravel 6 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    We are looking for someone who can integrate Asterisk in our Laravel system. For each call incoming a pop up should open with the details matching in our existing database. You should prior experience in Asterisk /Freepbx integration with AMA.

    €174 (Avg Bid)
    €174 Μέση Προσφορά
    20 προσφορές
    Confirmis Site Verifier (Bintan, Kepulauan Riau, Indonesia) 5 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Confirmis adalah penyedia informasi bisnis berbasis di Singapura yang berfokus dalam menghubungkan bisnis secara global. Model bisnis Confirmis dirancang untuk mengatasi kekurangan data (terutama data berkualitas) untuk mendukung pengambilan keputusan yang efektif, terutama di negara-negara berkembang. Sebagai Site Verifier, Anda akan bertanggung jawab untuk memverifikasi keberadaan perusahaan melalui data visual dengan melakukan kunjungan situs untuk memastikan bahwa informasi yang kami himpun adalah informasi yang akurat. PERSYARATAN: - Harus bertempat tinggal di area Bintan, Kepulauan Riau - Mahasiswa/Freelancers - Memiliki smartphone dengan kualitas kamera yang baik dan mampu mengoperasikan Timestamp Camera Enterprise (download di Appstore/Playstore) - Memiliki akses internet...

    €15 (Avg Bid)
    Τοπικό
    €15 Μέση Προσφορά
    3 προσφορές
    $8/hour - 40 hours/week --- Call Warm Candidates -- 2 5 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Please read before applying. We have had a great experience working with Freelancer and are looking to add to our team. This role is 40/hours per week and $8/hr. We offer monthly bonuses starting after successfully working together for 30 days. You must provide your own phone, and will work out of our Salesforce environment. (we will train you on Salesforce) The role includes calling on job candidates who have applied to work with us and simply explaining our process. This is not a sales role where you are selling anything. You are simply calling candidates who applied for a job to be helpful and answer any questions they have. Considering this is a phone role calling into the United States, stellar English skills over the phone are required. Please include a file/link to an a...

    €10 / hr (Avg Bid)
    €10 / hr Μέση Προσφορά
    50 προσφορές
    $8/hour - 40 hours/week --- Call Warm Candidates 5 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Please read before applying. We have had a great experience working with Freelancer and are looking to add to our team. This role is 40/hours per week and $8/hr. We offer monthly bonuses starting after successfully working together for 30 days. You must provide your own phone, and will work out of our Salesforce environment. (we will train you on Salesforce) The role includes calling on job candidates who have applied to work with us and simply explaining our process. This is not a sales role where you are selling anything. You are simply calling candidates who applied for a job to be helpful and answer any questions they have. Considering this is a phone role calling into the United States, stellar English skills over the phone are required. Please include a file/link to an a...

    €6 / hr (Avg Bid)
    €6 / hr Μέση Προσφορά
    32 προσφορές
    Norwegian outbound call agent for market research 3 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    We are on the lookout for a: =========================== NORWEGIAN OUTBOUND CALLER =========================== For a project in the car industry. You are: - speaking 100% native Norwegian - an optimistic outbound caller - an experienced caller and know how to have a professional conversation - for speaking with us you can speak English too ;-) - a person who has the availability of an outbound calling line and email - available 4-8 hours as a start This project does not require to sell something, but more finding partners in a co-operation were we would buy a service from the company that you call. It is your job to determine the suitability. Let us know by simply sending a message via Freelancer. We are looking forward meeting you.

    €39 / hr (Avg Bid)
    €39 / hr Μέση Προσφορά
    4 προσφορές
    Bilingual English And Spanish Virtual Assistant! 2 μέρες left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Looking for a Virtual Assistant, Must be Bilingual and Speak English & Spanish. 46 Hours Per Week/6 DAYS A Week. Must Have Reliable Internet Conection Must Have Good Internet Required Screensharing app and video during work hours. Some of the task would include: Scheduling jobs Pre-calling and post calling customers Assigning Technicians. Reconciliation inventory Reconciliation Payments Cross Selling other services and products. Job Requires a high level of multitasking, Analitics, and customer service, skills, as well as strong foundation of Excel and calculations in general. Budget for the position is $400-$500 a USD Per Month, If interested, please bid accordingly. Thanks

    €487 (Avg Bid)
    €487 Μέση Προσφορά
    26 προσφορές
    Onboarding Call Center Team for Cold calling project 1 μέρα left
    ΕΠΙΒΕΒΑΙΩΜΕΝΟ

    Hello all, We are looking for a team or a freelancer who has worked in the past in a call centre and is looking for a project wherein they can find stability and long-term income. Requirements: 1) You will need to have at least 3 years of experience working in US call center project 2) Willing to devote at least 7 to 8 hours per day, Monday through Friday 3) A computer with 4GB of RAM or more is required 4) Must have noise cancellation headset. 5) You must have a stable wired internet connection with at least 30 MBPS Applicant who submits their proposal as a voice recording with your answers to the following questions via will be hired right away. Can you tell me about your experience? What are some common rebuttals that you faced? How did you overcome them? Are you willing to wor...

    €528 (Avg Bid)
    €528 Μέση Προσφορά
    19 προσφορές

    Looking for experienced TSRs with at least 2 years of experience in BPO. We will only accept applicants from the Philippines. This will be a long-term project so interested applicants must have the following: 1. WFH ready equipment, especially a noise-cancelling headset 2. Must be willing to work on a graveyard shift 3. Excellent communications skills 4. Must be familiar with mobile devices, mobile apps, and basic tech functions

    €453 (Avg Bid)
    €453 Μέση Προσφορά
    12 προσφορές

    Hello, We are working on a Digital Marketing Project, in which we have required some dedicated and interested persons. If they are students, freshers, or housewives then they can also apply. But at the same time, we will also give priority to those people who have experience in marketing. For this work you need to know how to speak, you should have knowledge of the Hindi language, You must have a smartphone with a better internet connection we will provide you a complete training and proper guidance. Thanks

    €264 (Avg Bid)
    €264 Μέση Προσφορά
    28 προσφορές