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Call Centers are the backbone of many businesses. They provide customer service and support, answer inquiries, and facilitate sales. Furthermore, Call Center Professionals are an invaluable asset for connecting customers with the products and services they need. Call Center Professionals are skilled communicators and problem-solvers that can accurately guide customers towards a positive experience. They also possess technical know-how to ensure process accuracy and ensure their clients’ businesses grow and thrive.
Here's some projects that our expert Call Center Professionals made real:
- Offering cold call services to offer both existing and prospective clients a tailored wealth management solution
- Providing phone customer service to answer order process questions in a timely manner
- Recording one sentence in a foreign language in high-fidelity audio
- Verifying addresses using Confirmis onsite verification process in various countries
Freelancer.com offers Call Center Professionals that can expertly handle any customer situation with quality assurance and best practices in mind. Our professionals have helped numerous customers utilizing the latest technology with compassionate individualized attention. Be it text to voice narration in British English or verifying an address in Indonesia, our professionals have done it all.
We invite you to post your own project on Freelancer.com and find a professional Call Center Professional that suits your particular needs. Whether you need someone to make personalized cold calls, or simply answer customer inquiries effectively, we have the most talented professionals to make it happen!
Από 28,621 αξιολογήσεις, οι πελάτες αξιολογούν τους Call Center Professionals με 4.85 από 5 αστέριαΠρόσλαβε Call Center Professionals
Description: We are a SAAS company specializing in processing call recordings for compliance and call monitoring. We have an API that allows users to send meta-data and calls for compliance and analysis processing. We are looking for an experienced developer to help us build integrations with various call providers such as Aircall, ConnexOne, TalkDesk, and 8x8, using their public APIs. Project Requirements: - Strong experience in Python and building microservices on AWS. - Proven experience working with various API integrations, preferably with call providers. - Ability to work independently and deliver high-quality, scalable solutions. - Willingness to take on the challenge of integrating with multiple call providers and CRMs in future projects. The main objective of this project is to ...
We are looking for American Natives for a short voice recording. This is a Pair recording and you must have a partner. The task is easy you and your partner need to make calls to each other and talk like agent and customer. You need to discuss 6 topics each for 25 min. Pay for a pair is $80. We will start a contract with 10$ and once our quality team approved your work we will pay the rest. Apply only - If you are Native to USA - have not done this before - have a partner
Il progetto consiste nelle attività di organizzazione e supporto nella preparazione dell'evento, in particolare nell'analisi degli espositori, nella preparazione di documenti, nella organizzazione dell'agenda e degli appuntamenti pre e post-fiera. E' necessario saper comunicare in modo chiaro e professionale sia verbalmente che per iscritto, in italiano e inglese. Viene valutata positivamente l' esperienza pregressa come segretaria assistente direzionale, capacità di lavoro in autonomia e di collaborazione con il team. Maggiori dettagli su richiesta.
The Dialer Administrator is a technical role, responsible for the Zadarma call dialer, which will include uploading contact batches, testing of batches, assigning roles/access, mapping, and reporting. In this role, the Dialer Administrator will be working closely with sales team and compliance team, Workforce Management, and other stakeholders. This role will also be providing compliance guidance when running outbound campaigns. Responsibilities Perform list management: Loading, mapping, reporting Perform daily uploads, downloads, and importing Ensure and document outbound dialer activity Analyze dialer-output data to identify potential problems and issues Run payment report regularly Create and update dialing campaigns filter, list strategies, and reports Monitor and adjust the performa...
Cerchiamo telefonista a tempo pieno nel settore della formazione finanziaria anche prima esperienza Siamo un'azienda leader nel settore della formazione finanziaria e stiamo cercando una telefonista a tempo pieno per ampliare il nostro team. La persona ideale per questa posizione dovrebbe essere una donna dai 30 anni ai 70 anni, SOLARE E SIMPATICA, con una buona conoscenza della lingua italiana e non residente in Italia. Mansioni lavorative: Effettuare chiamate outbound e inbound ai nostri clienti che hanno partecipato ai nostri eventi formativi e che desiderano ricevere maggiori informazioni Utilizzare il nostro crm e gestire la data entry. Offriamo orari flessibili, con un minimo richiesto di 6 ore al giorno per 5 giorni a settimana dal lunedì al sabato. L'orario mass...
I am looking for an experienced freelancer to help me with a project which involves an Indian woman call. The project will be conducted via an audio call, and the purpose of the call is to conduct an interview. The target audience for this call will be women from different states of India. The goal is to capture the essence of a virtually gathered group of women from India who will be asked questions related to the topic of the call. The project requires the freelancer to have strong communication skills and be able to observe the conversation during the call. The freelancer must be able to relay the necessary information in a concise and clear manner. This project will also involve coordinating the logistics of the call, and providing an organized summary of the findings of the call. The ...
Preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product knowledge and be informed ...
Hello i need someone to install and configure vicidialer or any other webhosted dialer webrtc need to know the cheap hosting/vps/server so i can buy and let him setup ... Regards
I need some one to call a list of real estate buyer to form a cash buyers list. I need a list of 10 buyers out of 500 leads.
PLEASE READ CAREFULLY Job description: Are you a highly motivated, results-driven Appointment Setter looking for an opportunity to make a real impact? We're a fast-growing security system providing company, and we're seeking an exceptional individual to help us scale our business to new heights. If you're ready to be part of a vibrant team and boost your career, we want to hear from you! - Product description and responsibility: We have a Security installation business. We install security cameras. alarms. door bells. Solar light. And it is important to note that our cameras work on solar. No power point needed. Security is very important to people in America and build security systems for homes and businesses and we have the best prices in the market. so we want someon...
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period *************************Should be located in Jamshedpur************************* Perks - Pay per day - 1000/day - Weekly pay - FULL TIME Freelancing - 6 days work week - Work from home Role Title: Service Delivery Coordinator Roles and Responsibilities: - Allocating and managing daily assignment of work orders and field service resources - Coordinating the onboarding and training of field service resources - Outbound calls to customers to obtain further information and/or to identify customer satisfaction - Delivering a high level of customer service through day-to-day interac...
Project Description: This project involves live call transcriptions with English translation. This is a daily task for an indefinite period. Every day, I'll give you 4 calls. Each could have a duration of 1-20 minutes. The recordings are in Filipino language, which you need to transcribe and translate to English in a format that I'll provide. The transcriptions need to be completed the following day at 11pm. Non-submission on time would mean no pay for that specific day. Example TAT: March 13 (before lunch) - I'll give you 4 call recordings. March 14 (11PM) - Deadline of the transcription and translation for the 4 recordings. Payment is 1.5 USD per 1 minute worth of call and will be released every Monday. A sample recording is attached. Please submit your sample transcr...
PLEASE READ CAREFULLY ? Job description: Are you a highly motivated, results-driven Appointment Setter looking for an opportunity to make a real impact? We're a fast-growing security system providing company, and we're seeking an exceptional individual to help us scale our business to new heights. If you're ready to be part of a vibrant team and boost your career, we want to hear from you! ? Product description and responsibility: We have a Security installation business. We install security cameras. alarms. door bells. Solar light. And it is important to note that our cameras work on solar. No power point needed. Security is very important to people in America and build security systems for homes...