With my diverse skill set and extensive experience in the IT field, I believe I would make a great fit for your customer service project. While I'm not Spanish-English bilingual, I am fluent in English, which is crucial for helping customers who speak either language. As a senior full-stack developer, I have sharpened my communication skills through speaking with clients and understanding their unique needs for over 10 years.
Additionally, my proficiency in using different technologies will be an asset in managing customers' queries effectively and ensuring their satisfaction. Whether it's calls related to technical issues or general inquiries, my knowledge in JavaScript, TypeScript, C#, and more will enable me to address and resolve their problems efficiently.
Furthermore, my versatility extends beyond just these tech skills. My background in SEO will allow me to bring an extra perspective to how we handle customer support, maximizing our online presence for better accessibility while my trading know-how can contribute significantly to making informed decisions, even during your night shift. My promptness along with 'Trust & Quality' is guaranteed which means you can rely on me to provide exceptional customer service without compromise.