Hello, I have a strong background in English and basis knowledge in Thai, with 4 years of experience in customer service, sales, live chat and a focus on customer satisfaction. I believe I can contribute to your team's success.
In my previous role as a Customer Service Representative, I consistently exceeded customer satisfaction targets by actively addressing concerns and providing effective solutions. I'm proficient in translation tools like DeepL, Google Translate, and ChatGPT, as well as software tools like Zendesk, Clickup, Salesforce, Gorgias, Intercom, Slack, and Skype.
I'm passionate about helping customers, building relationships, and turning dissatisfied customers into advocates through exceptional service. I am ready to work 2/2 day-day/night-night schedule.
Let's chat on getting started at your earliest convenience.
Regards,
Adunola.