Find out what's running processes on our website that is causing it to overload
€30-250 EUR
Ολοκληρώθηκε
Αναρτήθηκε περίπου 6 χρόνια πριν
€30-250 EUR
Πληρωμή κατά την παράδοση
Our website has been working fine for almost 2 years. We use wordpress to build the site. Purchased a theme, have a few plugins (the common ones) and it has always been fine.
[login to view URL] had a good speed
But [login to view URL] was very very slow. So we contacted the theme support, created a login on wordpress for them so they could have a look
1st day afternoon, they logged in, it was fine
1st day evening, I logged in using my own username, updated a few blog posts, it was still fine
2nd day morning, the site had database connection error for both [login to view URL] and [login to view URL]
We contacted our hosting provider. They said there were a lot of processes running in the background, leading to an overload problem. They killed the processes, our website worked for a while.
In the past 3 days, it worked for a while, then stopped working, then worked for a while.
Since they said it had something to deal with the script, this morning we bought a new theme from a completely different company. We removed the theme support's login. We had also deleted all the plugins. And installed completely different new plugins.
This afternoon we still had the same problem. We contacted our hosting provider again. They still said there were a lot of processes running in the background, leading to an overload problem. We want to find out what the processes are so we can remove them. We have a long list from our hosting provider showing us the processes. Something like this -
10291 24.1 1.2 162908 49636 ? S 11:25 1:38 /usr/bin/php
10292 1.9 0.4 130564 16372 ? S 11:25 0:08 /usr/bin/php
10293 1.7 1.0 154948 40508 ? S 11:25 0:06 /usr/bin/php
---
Please list
- what you think you will do
- what other information/ logins you will need.
- how long it is going to take for you to find out what the processes are
Hello,
First of all: I would check your hosting account for malware - maybe you have been hacked (this is pretty common situation). I'm a web-security specialist and server admin, so I may efficiently check this.
These processes, per se, aren't dangerous - in the usual server configuration, the server "creates" single php process (/usr/bin/php) when a visitor opens the webpage. But, in fact, these processes shouldn't be live for a long time and/or shouldn't utilise too many resources.
Hard to guess - I'd like to take a look at this, analyse the configuration, check server logs etc. I may also make a copy of your website on another server (it may be one of my VPSes) and switch to this server for testing purposes (without any downtimes and with the ability to switch back immediately in any time).
Looking forward to hearing from you (send me a message even when I'm offline - most likely I'm hanging around),
Adam
€75 EUR σε 3 ημέρες
5,0 (63 αξιολογήσεις)
5,2
5,2
20 freelancers δίνουν μια μέση προσφορά €151 EUR για αυτή τη δουλειά
Hello. It seems there are malicious codes on your website. Your website might be hacked. Some people run remote encoded codes on your server. Therefore there might be heavy loading on your server due to remote code running. They might be using your server resources for their bad purposes. I am competent in WordPress, PHP, MySQL, JavaScript, HTML and CSS. I have done with removing malicious codes from WordPress websites before. Malicious codes might be injected in database as encoded too. I can inspect and clean them.
Hello Mister i read details and understand .I think this is plugin problem .Maybe any plugin with conflict on theme .When i am check website and admin panel ,i can say what is problem .Please give me admin details and website link.
For fix problem i am need 1-2 days .
Thanks
Artash
Hello! I can solve this issue. I will need access to your cpanel and can use to logs to locate the background processes and what's causing them. I can fix that issue and optimize other things with your wordpress installation to improve overall performance.
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Nisha
Hi Dear,
I am here to help you out in this situation. I also had same issue with my wordpress blog recently. I overcome this flushing dns caches from cpanel and resetting some vital processes on the server.
If you consider me as a help the do contact me !!