we need someone to fix our constantly shutting down web server.
It's hosted with godaddy - yes, we know - and we need proper diagnosis on why our server goes down when there is no significant load.
It has 1GB non-burstable mem, 500gb traffic (I don't yet come close) and I'm not sure on the CPU allowance
I have free cpanel that I disable in SSH, as well as their tomcat55 service. I use memhog to free up 200M
Server is optimized on a linux with apache and nginx load balancing
Server never seems to use more than 50% of available ram yet it still goes down every 6 hours
No one can figure out what the issue is.
Do we need more RAM? Do we need more disk space?
One admin believes it's a kernel issue, another believes it's hardware, but it is the same, when the server is not undre any major load it goes down.
Could it be bad PHP code?
Godaddy support posted this:
I understand that you have been experiencing issues with Simple Control Panel crashing on the Virtual Dedicated Server 'Umnitza'. After reviewing your server, I did find that Simple Control Panel had crashed again after our last review several hours ago. During our last review, we found that the 'rsyslog' service was stopped, which will prevent information from being passed to the server's logs for additional troubleshooting on this. We started this service, and several hours later, very little information regarding this issue is present. I was able to determine while plenty of RAM is available on the system, both Apache and MySQL seem to either have extremely long running processes, or are consuming a large amount of CPU per process. Below is an excerpt of system resources in use at various times during my review.
15842 apache 15 0 72496 20m 9436 S 48.3 2.0 0:10.12 httpd
16109 apache 15 0 74328 22m 9476 S 47.0 2.2 0:04.33 httpd
15799 apache 16 0 72292 20m 9432 R 44.6 2.0 0:17.23 httpd
5272 mysql 18 0 48984 20m 4156 S 4.3 2.0 18:51.15 mysqld
15799 apache 15 0 73296 21m 9476 R 94.6 2.1 0:20.57 httpd
16109 apache 16 0 74328 22m 9480 R 44.0 2.2 0:05.76 httpd
5272 mysql 15 0 48984 20m 4156 S 4.3 2.0 18:51.51 mysqld
As you can see, various Apache processes are consuming upto 90%, per process, of your CPU at any given time. This is more than likely the source of your issues with other services, such as Simple Control Panel, crashing at various points. I would recommend reviewing the Apache error logs to determine if any errors in your site are responsible for this resource usage. Additionally, you may wish to consider enabling the slow query logs for MySQL for additional information on why certain MySQL processes are running for so long.
PLEASE SOMEONE FIX THIS SO WE HAVE MORE UPTIME - DIAGNOSTIC IS THE KEY HERE
Hi,
I'm a professional Systems Administrator with 15 years experience. I have expert knowledge of Linux, Apache and Mysql. I can find the root cause of your problem.
Cheers,
Matt.
Hello ,
We are all khnow thease problems because maybe ever starter business servers will find thease issues ... So , i have first experience at Linux os manager administration also optimazing kernel panic so fell free to contact me and second i have many servers of hosting that all have 99.98 uptime and they are with good performence and high caractors ... Finally , if you need support and insistance after finding solution , i can support you by phone , skype and why not 24 / 24 .... For more details contact me at :
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Kind Regards Montassar