My name is Bindu Bhatt from India. More than 9 years of experience as a VA/EA/Administrative Assistant. I consider myself an efficient multi-time zone savvy since I have successfully supported decision-makers in the USA, CA, UK, and Australia while also managing the ever-changing international schedule. Skilled in using office equipment, communication tools, CRM tools, financial tools, scheduling tools, travel management tools, and real estate software. A proven track record of providing administration support.
I have worked for Short term rental industry, helping them with the following task: Creating and optimizing listings, Communicating with guests via chat support and email, Coordinating guests, house rules, check-in instructions, Managing your booking calendar, Price update and customization, Reservation and financial reports on Spreadsheets, Coordinating with cleaning and emergency maintenance, Handling disputes, Respond to reviews, Creating house rules, Answering the VoIP phone and dealing with guest calls, Creating manual bookings, Coordinating early check-ins and later checkouts, Support in making Residential Lease agreement for this we use Buildium software (property management software), Prepare an Account Statement which uses information like Unpaid Rent, Security/Pet Deposit and Quotes for Tenant caused damages to identify the Refund due to the Tenant or the Amount to be charged to the Tenant for this we use stripe payment gateway.