Hi, I'm familiar with Zoho CRM, Zoho Creator, Zoho SalesIQ, Zoho Projects and Zoho Support.
We can customize the Zoho CRM easily using the out of the box workflow and customization. If you have your unique requirement we can achieve that using custom function. Also, Zoho CRM integrates with all other Zoho Product.
Let's start with the POC first then we will do the actual implementation. Let me know your requirement. Awaiting your reply.
Thanks,
Ranjani