We, Rinam Infosys, Kolkata, India, A knowledge driven Software Company started its business operation in Kolkata, India offers a vast and ever-expanding menu of services. Our clientele is selective. Our management is able to bring over several years of combined experience in the industry. You'll find our services go above and beyond your expectations.
At RINAM INFOSYS, we understand that "Our Client's Business is Our Business" and our services are strategically designed to enhance our client’s business. Each of our Customer Service. Representatives is trained to treat our client’s customer with the utmost care, and with a focus on maintaining and improving the client-customer relationship. We are entirely committed to delivering the highest quality service each and every time we interact with a customer.
Rinam Infosys is a team with in-depth knowledge, sound field experience of giving performance in the realm of cutting edge technologies of computer software. Our proven strength areas are knowledge in state-of-the-art software technologies, consciousness of product quality, servicing client ahead of schedule, commitment with hard work, patience, cost competitiveness & vast potential with credible international contacts.
Our Major BPO services include but are not limited to ::
• Hard Book to Soft Copy Conversion in any Languages
• Translation From English to Bengali / Hindi and Vice Versa.
• Transcription ( Medical, Novel , Legal )
• Copy Writing.
• Data Capturing.
• Online and Offline Resume Entry
• Data Entry , Legal Entry, Data Coding, XML Conversion and Coding, Form Filling.
• Scanning
• Word / Data Conversion & Processing ( .PDF / .JPG / .TIFF TO .DOC USING OCR/ WITHOUT USING OCR )
• Data Capture
• Voice Outbound & Inbound Call Center Campaigns
• E-Book Conversion ( Scanning of Hard books > Image to Doc Conversion > Doc to HTML / XML conversion )
• Online & Offline Data Entry for Stock Exchange, Banking Sector, Insurance Companies ( Daily Basis Upload & Upgrade Database )
• Manual to electronic conversion of documents
• Conversion of Hard Books / Journals to Soft Copy in Microsoft Word / Excel / Access.
• Any kind of Forms Processing ( Data Entry from Hard Copy of Forms into Specific Software )
o Insurance Forms
o Loan Forms
o Medical Claim Forms
o Income Tax Pan Entry Forms
o Airway bills
o Attendance records
o Birth & marriage records
o Credit card applications
o Product registration cards
o Customer survey forms
o Subscription forms
o Direct mail responses
o Tax forms
• Batch & Interactive Image Scanning
• Data Entry for Payments and Receipts
• Bank Cheque Entry and Processing
• Signature Scanning
• Bank/Statement/Credit Card reconciliation
• Invoice entry, validating, auditing & problem resolution
• Print services / distribution (AP checks, payroll, AR invoices)
• Customer service customized (call center)
• Customized Reports
• Claims processing
• Transaction processing
• Administrative Services
o Account administration
o Data processing/ validation
o Dispute resolution
o Claims Administration
o Documentation/records maintenance
o Account amendments and audit checks
o Customer data management
o Correspondence/statement generation
• Quality Checking Manually and Using Software
• Specific format conversions.
Please see PMB and give a chance to proof ourselves again…