I work in the Educational Technology industry as a full-time technical writer. On a daily basis, I provide consistent and accurate technical documentation, guiding users through a step by step process of using the software offered. This includes customer solutions, FAQs, troubleshooting, and product manuals. I engage heavily with product copy decisions and am a main point of contact for any company writing needs.
I hold a degree in English Language and take great interest in the complexity of English. Having taught English and mentored students in UK schools, I am able to pitch pieces of text to a range of audiences.
Within my role, I write, proofread, edit, and copywrite. I concentrate meticulously and extensively on typographical errors (typos), spelling, punctuation, grammar, formatting, and general composition.
I am proficient in producing documents that are wholly understandable by the user. Formatting, simplicity, and organization is key in the technical writing field. I can adapt my writing according to your style of English (American or British).