Hello,
Greetings! We, as a team of skilled freelancers, are thrilled at the prospect of collaborating with you on enhancing your Vicidial system with a robust post-call survey feature.
Our Proposed Solution:
Efficient Post-Call Survey Setup:
We will seamlessly integrate a post-call survey into your Vicidial system. The survey message will be uploaded as the main greeting, ensuring clarity and ease of understanding for callers.
Flexible Question Creation:
Our solution allows for the creation of multiple survey questions, each customizable with text fields and corresponding wave files. This flexibility empowers you to tailor surveys to gather specific insights.
Comprehensive Survey Reporting:
All survey data, including caller numbers, the agent in conversation, and detailed question-wise responses, will be consolidated into a comprehensive report named "Post Call Survey."
Customizable Thank-You Message:
We will enable the upload of a personalized thank-you message in wave format to enhance the caller experience at the end of each survey.
We are excited about the opportunity to contribute to the success of your Vicidial system. If you have any questions or would like to discuss specific details further, please feel free to reach out.
Thank you for considering our bid.
Regards,
Arun