IPod queuing system

As the customer walks in the bank he will be greeted by thebutler who will ask him if he needs to go to teller or customer service andgive him a white or blue IPod accordingly. Before giving the customer his IPod it will be scanned onthe RFID reader which automatically will send the server that this IPod withsuch MAC or IP address (MAC address preferred) is next on the queue. For the CSR to call the next customer he/she will press nexton their desktop application, the application will send the server theidentification code of the CSR station (e.g. Green),? for the server to send the next customer inqueue to the green station. ## Deliverables This system will require (All hardware isprovided by Nano Technologies): a)? ? ? ? -? Two butlers (greeters) togreet the customers and distribute IPods b)? ? ? ? -? 40 IPod touch devices with Wirelessconnectivity c)? ? ? ? -? 40 RFID tags d)? ? ? ? -? RFID reader on butlerstations to scan I Pod before giving to the customer e)Queuing server f)? ? ? ? -? Queuing application X4where the Customer Service Representative (CSR) can click next to call on thenext customer queued on the server g)? ? ? ? -? I pod application that willpresent a color on screen, vibrate and display a message (e.g Please head togreen station) - Magement application to generate reports ? How system should work: Each butler of the two will have 15 IPods put in a white case and 5in blue case, makes total of 20 IPods on each butler station. The white cased IPods will be distributed for customers who need tosit with CSR, and the blue will be given to customers who need to go to cashtellers. Each IPod will be identified on the system by its MAC address,unique RFID tag and/or IP address. Each butler station will have an RFID reader to scan I pod beforegiving it to the customer to get in queue. Each of the four CSR stations will have a unique identificationcolor and lighting; also each station will have queuing application installedto call the next customer. As the customer walks in the bank he will be greeted by the butlerwho will ask him if he needs to go to teller or customer service and give him awhite or blue IPod accordingly. Before giving the customer his IPod it will be scanned on the RFIDreader which automatically will send the server that this IPod with such MAC orIP address (MAC address preferred) is next on the queue. For the CSR to call the next customer he/she will press next ontheir desktop application, the application will send the server theidentification code of the CSR station (e.g. Green),? for the server to send the next customer inqueue to the green station. The customer at this point will get full screen application on hisIPod that will interrupt any running application as a call or alarm and willdisplay the Bank’s logo on a specific color along with the CSR picture and amessage that reads “Sir please proceed to my green station??. The server will be adding all the served customers on an “IDLE?? listuntil IPods are scanned on RFID scanner again to be put back in queue.