We are looking for a live chat operator to interact with our customers and generate sales
$30-250 CAD
Ακυρώθηκε
Αναρτήθηκε περίπου 8 χρόνια πριν
$30-250 CAD
Πληρωμή κατά την παράδοση
We are looking for an agent (possible 2 or more) to operate our new live chat.
Responsibilities include: responding to customer question, selling the products, customer support.
Must has mastery of English and experience Must be available to respond for 12hr per day from 7am EST to 7pm EST, 7 days a week.
We will provide you with the following:
FAQ to help you get to know the products
Ability to send email to our advanced support team for more complicated issues
You will be able to connect with one of our advanced support individuals via skype for urgent issues.
Corporate email will be provided.
Access to our chat platform remotely
Exclusive coupons that can be used to get conversions in the chat
Annual Bonus' depending on closed sales
**Special notes**
We only pay for billable hours!
Total estimated work / billable hours spent per month are estimated to be around 10hrs calculated as follows:
Average conversation duration: 5min
Number of chat sessions: 120
Total number of billable minutes: 5*120 = 600
Total number of billable hours: 600/60 = 10
Each month we will re-assess the number of chat sessions and increase the amount paid based on demand. However our 10 billable hours will be considered the guaranteed minimum. So, if the actual time spent is less than the minimum we will still pay for the full billable hours.
Please provide quote for 1 months work using the information we provided above. This has the opportunity to be reoccurring Please note that while we are looking for a fixed price there will be a lot of down time.
This has the opportunity to grow into a much larger contract depending on performance.
Hello, My Name is Rudolph. I'm a trained and experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Live Chat Support.
I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it.
I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life.
If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.
We are a live chat service providing company and have been in this business since 2011. We are available 24/7 and have our inhouse agents who have experience of using variety of the softwares and also have great communication skills.
We have already been working with some good companies in Ottawa ON.
Please get back to me to discuss things further.
Regards
Kyle
"Rate and duration will be fixed on discussion"
Dear Hiring Manager,
I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. Accuracy and timely delivery are guaranteed.
Awaiting your response so we could discuss in more detail.
Thank You
Hi,
Thanks for checking my application.
I have worked for several Livechatinc / Zopim / Livezilla related assignments in the past.
Extensive experience with the work. Able to get this started right away & can send regular reports (real time updates). able to stay active online for 12 hrs a day for all 7 days a week.
Lets discuss more over a call or chat.
Regards
Gautam
Hi,
I have perfect English grammar. I have 3 years of experience in chat and email handling of US customers, which gave me excellent customer handling skills via text. I have provided support for a product Rabbit TV which is mentioned in my portfolio. I have also provided email support for an App builder software.
I have overall more than 6 years of experience in customer handling and having I own a high speed Laptop with Win 8 installed.
Regards
Ehtiram