ASP Global.asa problem

We have recently updated our server. We have a [login to view URL] file which is used to keep a count of the number of users online. Since transferring our site to a new server the [login to view URL] does not seem to be working properly. It didn work without problems before the transfer. The user counter keeps increasing but never decreases. The provider must give advice on how to correct this. We cannot give access to the server. I am contactable via Skype, MSN and yahoo. Attached is a copy of the [login to view URL] file.