Hi
We need a programme to run similar to FOP2 ([login to view URL]) but also to show the length of time an Agent has been off the phone (call in/Out). Also to change the box colour when “At Lunch” not just the little icon and to have the Box another colour for 5 minutes after the Agent hangs up a call, When Agent is “At Lunch” agent will receive calls from Queue. Use Proxy server to access data from Asterisk (AstManProxy)