CA Unicentre Upgradation & Implementation - Onsite

$250-750 USD

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περίπου 11 χρόνια πριν

$250-750 USD

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CA Unicentre Project - Africa --------------------------------------------- This project demands onsite deployment a) Incident Management Process b) Change Management Process c) Knowledge Management Process d) Problem Management Process Some more details for your ease to create a proposal • Client wants a fresh/clean implementation of CA ITSM tool • Client has been using Unicenter, older version of the CA tool , hence some data migration to new tool has to take place if necessary. • ITSM tool should integrate to event management, MS Exchange, AD and messaging SMS system • Total number of staff is about 4000 • ITSM tool to support asset management from acquisition to retirement • ITSM tool to support integration to different vendors within the value chain • Integration to enable events to be logged and calls generated and directed appropriately • Current database is MS SQL, but client has Oracle Enterprise license, and would consider leveraging on Oracle Enterprise License if there is a cost benefit. • The current hardware is old, so a recommendation for new hardware needs to be initiated in the proposal • CA Licenses have already been purchased by customer. • Different reporting outputs (e.g. Performance etc) Project is urgent. Need your urgent response We have attached the Questionnaire that we got filled up for this particular activity . I am sure this would help. Feel free to revert back for any further clarity required

BMC Remedy

Ταυτότητα εργασίας: 4601325

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1 proposal

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@prasadmhatre79

I can utilize my 12+ years of extensive experience and expertise to be an asset to your prestigious organization. My proficient front includes: ? Tremendous ability of handling projects, team members and all levels of management ? High-proficiency in working on Service Delivery/Project Management ? Excellence in working on Infrastructure Management for Enterprise customers ? Strong working knowledge of IT operations and support organizations ? Strong Problem-solving, organizational and analytical skills ? Work with a team of diverse skill set and helping everyone work together for a common overall solution ? Highly competent professional with over 12 years' of extensive experience in IT Administration / Remote Support ? Championed in IT Management and Blade Server & Chassis concepts pertaining to LAN, IT communication and maintenance in multi-platform environments ? Skilled at handling various client environments viz., Windows 2003, UNIX, VMware, Installation & Configuration of Wintel Servers, and Server Build ? Dedicated professional with excellent ability in expressing ideas clearly ? Skilled at handling various client environments viz., Project Management, Windows 2003, UNIX, VMware, Installation & Configuration of Wintel Servers, and Server Build ? Possess strong ability in maintaining professional demeanor and to establish high levels of social equities ? Excellent team leader qualities, very good communication skills, highly adaptive, and very hardworking Along with my skills and experience, I can bring resourceful and energetic environment in the organization, having a desire and willingness to work with others. In my previous positions, I have consistently followed expected precision and quality standards as set by management. Ability to work under pressure and meet tight deadlines, I am confident that I will quickly become a valuable member of your organization

$555 USD σε 3 ημέρες