Case Study For hotel booking system.

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You are required to analyse the effectiveness of the Hotel Booking systems. To do this you are required to employ at least two data gathering techniques including research and observation. You will need to research the existing Hotel Booking systems and other information you can find about Hotels. You also need to observe how at least three (3) users interact with the system. Suppose the 3 users want to book accommodation in different hotels. Depending on the site you choose, you need to script two or more scenarios for these users, and then observe their interaction. For instance, the two possible scenarios might be as follows: (A) You want to book a hotel in Perth for next Friday. Before booking your accommodation, you want to be sure that you are getting the best rates for the room. You therefore want to find out what other similar hotels charge for similar accommodation (choose the same one for all 3 participants) on that day. (B) You would like to pay for your accommodation in advance (to confirm room availability). You would like to prefer a secure checkout to prevent fraud and protect your privacy. You therefore want to compare the different payment mechanisms (Cash, Cheque, Credit Card, PayPal etc) available at the 3 hotels. PLEASE CHECK THE ATTACHED DOCUMENT FOR MORE DETAILS.

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