Helpdeskεργασίες

Looking for a asp.net helpdesk/customer manager software - something like AdventNets SupportDesk 5 ( ) - with some changes to better fit our business. SupportDesk is designed for internal helpdesks, we need to have something similar built for dealing with external clients and billing. Specific changes include: -Ability to add companies rather than departments -Ability to track assets, software licenses and hardware by company -Improved time tracking capabilities, specifically ability to enter time entries for customers without a ticket and better time tracking within tickets. -Abilility to send mail to all customers, groups of customers or individuals. App should be in asp.net with c# or vb.net and ms

...are correct) but I would like the header and side menus that are on the rest of the site added to this as well, so it looks more integrated with the rest of the site. 2). Fix the Invision PowerBoard template (). This was fine for a while, but when I last upgraded IPB it messed up the template. 3). Customize the SupportTrio Template () to fit the rest of the site. The colors need to be changed, icons need to be created for the blank objects (like forum, video tutorials, etc), and the top and side menus need to be added to match the rest of the site. Prior experience with MB, IPB, and/or SupportTrio will receive preference. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete

I am including the current helpdesk homepage that we have setup I would like to rework these forms to make them more meaningful for the user. make them ajax enabled. so that the user changes happening to the form without refreshing the page. i'd like to use the nav buttons/colors from and i'd like to use tabtastic <> or something better i'd also like to use javascript (client based) and server based checks on many types of information that is recieved from the form. and have error checking setup. the coder who can either show me examples of things he has already worked on related to forms and or show me a simple layout and what he plans on doing to these forms will win this contract what i would like to do is give a cleaner

We have the available personel which can provide OnLine HelpDesk Support, and we would desire a co-operation with other websites which provide the above mentioned services. The Topics are: Sales, Betting, Courier Services, Wines and Flowers Delivery, Magazines and more. Support is available in Greek and English. Our contact information shall be available to the highest bider.

As per our conversation yesterday please build helpdesk for our oscommerce site as per this link

This software is required for the purpose of logging compalaints and issues of merchants by the helpdesk.

I need to set up a new small Web site for the purpose of providing about 20 of my fellow teachers with information and helpdesk support ticket tracking. This will be standalone, i.e. it will not be integrated with my employer's enterprise systems/ current Web site. I will register a domain. Prefer use of open source. * I need help selecting an inexpensive hosting solution meeting technical requirements of site and installing/launching site. * I would like the site to contain the following features: phpsupporttickets or comparable, easyphpcalendar or comparable, and a knowledgebase system. They will need to be installed, configured and customized to some degree (maintain color scheme across site, if possible) * Site will need a homepage design and associated programm...

Hi, I need to integrate a ticket/helpdesk system to Oscommerce

...Red Hat Linux based web servers. 2) Advance coding of customers new and existing websites 3) Configure Payment gateways to support CMS and other websites 4) Support customers websites currently using our in-house Content Management System 5) Re-code existing PHP based Content Management System for ease of use and administration at a later date. 6) Manage customers support request using an online helpdesk system 7) Administer RedHat Linux Web servers -------------------------------- Other desired skills (but not critical): -------------------------------- 1) Ability to use Macromedia Dreamweaver 2) Design using Illustrator and Photoshop 3) Ability to use Macromedia Flash All work will be undertaken remotely hence we would need to establish a very strict, reliable and fast communic...

Happy New Year I need a dating site fast. I have made designs and i need programmers who have an eye for detail. Graphic design is as important as programming skills. a detailed and full featurelist Photos Max 5 per Member Contacts Members Only Instant Messaging For Members Only Inbox Outbox fo...Age, provice city, Male Female Others. compatability scores For Members to check weather they are compatible or not Diary for planing dates Members Only Newsletters 1 with 10 newest members, and 1 with manually send info. both html mails Webcam chat software Tips Section Success Stories Invite Friend With a bonus if that friend signs up for a free membership account contact form, FAQ and helpdesk software News Who's online Last logged-in info members Only Full backend wi...

HELPDESK ISSUES: 1.. When logged in as operator ( ), after responding to a message, but leaving it open, the message stays on screen after clicking sumit. It should be updated on disk and the operator taken back to the list of open tickets. I think the same may happen when logged in as admin also, please check and correct. 2.. Knowledgebase currently shows the number of times an item has been read. This is being mis-interpreted by users, can it be removed please. 3.. When processing tickets as an operator, you do not see the phone number. Can we have this display set up the same as the admin please! Obviously the software doesn't use the same block of code for both displays. 4.. For admin and operators, can we have the TICKET NUMBER displayed please

...can enter there details and find the status of there order. Once the item has been shipped they can see who with and the track number with the option to track it on the postal service website. Buy Now Buttons We need buy now buttons and more info buttons adding to the products which are displayed on our home page so that a customer can buy the product or view more info. Help Desk We need an helpdesk system adding to our website so customer can view our terms and help docs. Admin Help In the admin section when we edit a product page let say number 10 when you go in to a product edit it and click save it takes you back to page one we need this fixing so that when you click save you stay on page 10. Customer account section improvments We need a help section in the account s...

...I'd like to be able to choose when adding/editing a product if I want to have one or more "info pages" to be associated with the product. I feel it would be easier to have a place to manage the links so I could pick one/more from a dropdown list. A way to search customers faster by a lookup rather than by page. Ability to add a tracking number for an order. A "helpdesk" for the client to post a question in their profile. It should also auto-email letting us know of the event. Smoother checkout process - I'm open to suggestions but we have too many full carts and not enough "closing orders". When an order is accepted it's confusing to customers. With testing you'll see what I mean. Thanks for you...

CLone, Very Straight Forward SQL searchable Database/ Not Flashy / Easy to update, maintain, add products and photos of parts. We are an Auto parts dealer and wholesaler. We ne...with a payment gateway Authorize.net. We need to be able to allow our customers to find all parts that fit their certain vehicle. For example: Customer has 95 Eclipse. Any parts in our database that fit a 95 Mitsubishi Eclipse need to come up in the search results. We would also need to have an option for or check box for universal parts and possibly sub-menus. I am a System Administrator and HelpDesk Manager of about 50 networks, I have very limited Web Admin skills, I have installed MYPHP on IIS on Windows 2003 but would like this to be built around a Windows Environment for future Administration.

I have a helpdesk which was supplied and installed by a programmer here, but he seems uninterested on bidding on enhancements to it. It is a VERY simple PHP based script. I need following enhancements: 1.. Client name (which is gathered when ticket is created) should be displayed when ticket is viewed by operator. 2.. We need to add phone number as a mandatory input field and display it when ticket is viewd (in case operator wants to call client) 3.. We need to be able to move a ticket from one department to another.

NOTICE* Bid amount is a MONTHLY payment for this service. I need a tech support representative who can answer support tickets for my web based helpdesk system. Requirements: 1. Constant e-mail checking to answer tickets in a timely fashion. 2. Knowledge of cPanel and PHP/HTML/SQL usage. 3. Knowledge of web hosting information, DNS and domain name stuff. 4. Experienced web user. 5. Overall good with web sites, web hosting, and everything related. I may pick multiple bidders for this project, in the case I do there will be a count every ticket answered, the representative that answers the most tickets will get a 20% bonus pay for that month. Ticket Volumes: Sometimes as little as 1-5 a week, but sometimes (rarley as many as 5 a day) ## Deliverables 1) Complete and fully-functional ...

...appropriate and if the account becomes 3 days overdue the product should be automatically suspended. * The system should support at least the GBP, EUR and USD currencies and these should be able to be specified (enabled/disabled) on a product and product group basis. * The system must be able to automatically add UK VAT to UK and European orders (currently a basic 17.5% on all orders) * An integrated helpdesk capable of storing queries and responses via web forms from staff/administrators and customers and automatically resetting passwords (if necessary). * The customer side must allow customers to login to view their accounts, invoices, and modify their accounts. * When a customer places an order, at the customer address entry screen, it should ask the customer to select their c...

I need to add to the admin panel of a page for sending bulk email to all registered users .. the system is already installed in my server and db structured to register users emails and names, so all i need is a page with a "subject" field a "body" field and a "Send" button, and should send the email to all registered users. Bid only for text email - Html editor not required but if you can include one will discuss extra cost for it afterwards. The new page should keep the same styles (look & feel) that the rest of the system. I need changes applied in my server and then the complete help desk moved to my clients server. This is urgent and must be started immediately after being selected (24 hours time frame)

...software product based on VNC it was wrote for us and also has a server side product to authenticate, we require a new server side product . We require a server side Java product to allow our helpdesk software to connect to, we have a working version to demonstrate we simple require a copy. client software is at The helpdesk currently works like this users open helpdesk software, click connect. When they connect, a request for help is sent to the Server Helpdesk(product required) for help. Different engineers can then connect to the helpdesk to help the user. Currently we can have multiple engineers and users and they are control by Active Directory. We can take control of the users session. We still have the original

,1793 Products_Short_Descriptions_V1 ...for CRE Loaded 6.1a (on ) http://www.creloaded.com/Downloads/d_op=getit/lid= removal of previous installed mods: click on image for popup, removal of out of stock. extra field by price, for internal notice, sothat i can write some notes by each products, which can be only seen in the admin. Changing LBS weight in gram (shown in shopping cart header & checkout) HelpDesk For osCommerce ,859 All above, and also the SEO, but before adding that i'd like to backup the package. Endresult should be in a package ready to install or with install instructions with eventually filenames to edit / edit the url (if hardcoded)

...transferring data from an existing website to a Content Management System (CMS). Ongoing duties may include: • CMS data entry or update (multiple sites) • answering emails • research certain products and write short descriptions based on your research • process reciprocal link requests (approve or decline) • acquiring suitable reciprocal links • providing customer service (email & helpdesk/support program) • submit articles or press releases using provided software and/or services • other tasks that I find too time consuming You must be a self-starter, reliable, computer savvy and FLUENT in English. You need to be available via Yahoo or IM or phone to discuss projects. I live in Central USA (CST time zone) and tend to w...

We urgently need helpdesk system for our flower sales website! This system should be something like Kayako's SupportSuite ( ) but with extra features! Here they are: 1. There must be an option for voice chats between operator and customer, not only staff2staff. 2. Not so complicated. 3. Minimum graphics. That's all. The most important thing is voice chat option. It is great if you have made something like this before and have ready to go plug-n-play system.

I have a PHP/MySQL based program used by a company's internal IT department as their helpdesk program for tracking trouble tickets (work requests) within their organization. I am looking for a small team of experienced programmers to complete a list of 45 program updates, changes, and additions. Code was written very clean and should be quick to learn and work with. Please keep in mind that the list of changes attached is only and OVERVIEW of the 45. For each item in the list, you will be given details on which file to edit or create, how the feature should be designed or changed, etc. You must have a staging server to demonstrate written code to me. I will not consider bid 100% complete unless code is reasonably bug free (but it doesn't have to be bulletproof). I do much ...

Installed dotProject. Need help with a couple of things "Helpdesk" module doesn't seem to work. Can't see Reports module. dotProject experience is a must.

Create a website that will facilitate the connection of Hardware & Desktop Support personnel operating individually and the average home PC user. Targeted to an urban clients with a design that stresses less is more. Think Geek Squad with independant contractors and a targeted African American base. Site should include a Request For Proposal area. This is where home users could submit a short description of their problem. A help desk technician area in which techs could browse home user issues. A selection system that would allow the home user to select the technician with the best credentials & price. A "karma" type system where the home user can rate their experience with the technician. Database should also be able to keep identification of technicians for background s...

Web Designer to create a variant of RentACoder. Website will bring Helpdesk Type Personnel & Home/Small Office Users together to repair workstations/small networks. Targeted to a region of the United States so would like the theme to include references to the region it would cover. Prefer to use Linux Apache My Sql PHP but open to suggestions ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run con...

hello guys, i have an oscommernce website and i need custom admin?>orders page and an email handling system. I have installed helpdesk contribution (that is avaible for free on osc forum ), but it does not have all the features i need. For email system I am looking for features that is using. And for my orders page ( where all the orders and customer details is dispalyed ) i am looking for features that selling manager pro has them. Its a program ebay uses to manage the sales and stuff.

I would like to have an ASP application made something like a Helpdesk or CHAT server or email server. This is my university assignment. and the requirements are listed below. ## Deliverables **Project Development:**The project under development must follow all necessary steps of software engineering. Broadly, the project may be developed in two phase: **Phase 1: - Requirement Analysis and Design Phase **This phase may involve preparing the Requirement specification, performing system analysis, preparing the data and control flows and performing the design of the project. Implement the various activities that are performed during the Requirements phase and support it with proper outputs and Data flow diagrams (various levels of DFD’s), data dictionary… etc. Ide...

You convert xhelp module from XOOPS to joomla 1.1 component. It has to be in php 4 or higher ## Deliverables Rent A Coder requirements notice: As originally posted, this bid request does not have complete details. Should a dispute arise and this project go into arbitration "as is", the contract's vagueness might cause it to be interpreted against you, even though you were acting in good-faith. So for your protection, if you are interested in this project, please work-out and document the requirements onsite. 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other s...

6 icon design for a new helpdesk icons will be 64X64 in JPG less than 2KB with transparent background $2 for an icon 6X2= $12 -> Project Turnaround = 1 day Interested people can PM with their previous work. Better background will get the PM with details...

I need one ticketing system for email helpdesk management. My budget is limited please bid accordingly. - IMC

Website template requires customization for our specific needs. As follows Will need to integrate our colors and logo. Will need to add an RSS feed to the “Industry & Corporate information section?? Will need to enable the newsletter form and the contact form. Will also need to integrate two software packages, the first is an online helpdesk solution [][1], the second is an online ordering portal fore our customers [][2]both pieces of software require minimum coding to integrate into our site mainly placement of links and addressand some PHP coding. Will provide full details as needed. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in

...card. This information should show in the customer order page where the order detail is displayed but it should be password protected. Like there should be a tab saying view card info then when i click on it it should ask for password and then once i have entered the password it should show the details. 2nd thing i need is email system i have a contribution right now installed called "helpdesk" , but i need to add more features in it( i like how ) handles the emails. Like sorting all the emails froms same email address and then all the attachment , reply , view and other option like it. if you dont know how gmail looks like i can give you an account to login so you can look around. 3rd thing is for custoemrs and orders page. This is to handle customers order...

I made a mistake the first time and my account was suspended and could not reply to those who showed interest the first time around. Here we go again, please forward me your interest again. Thanks I am in need of an experienced, talented, and creative designer who ca...make the site the best it could be over a period of time. I have noticed following initial changes as of now - 1) Flash optimised for quick loading 2) Website content updated 3) Website uploaded and replaced with old one 4) Broken links fixed and interlinking checks 5) SEO meta authoring & resubmissions 6) Website promotion and ads posting 7) programming fixes for forms 8) integrated helpdesk/feedback form I believe in perfection and I hope to make my site a famous web portal. I am ready to begin, are ...

We need custom hosting billing software. - It should have all the basic features of Modernbill or ClientExec (online ordering, hosting account provisioning, domain integration, auto invoice creation up to x days in advance, recurring billing, autosuspended/enable for non payment, email reminders, payment gateway, integrated helpdesk/faq/news, customer management, customer interface, credit card encryption) A few things to keep in mind: a customer can have multiple accounts and multiple domains, we will need coupons, we will have a phase2 project that allows for english and french, a basic theme needs to come with the program, the application needs to handle multiple hosting servers, there will be 4 levels of access - 1 superadmin, 2 billingadmin, 3 supportadmin, 4 customer. - Her...

I want somebody to create me an online helpdesk system.

I need a website that will teach my customers pc hardware, microsoft office apps, microsoft xp, and more apps to be added. I also need the site to have signup capability that include a paid annual membership, credit card processing and check processing, a backend so I can set up where that money goes to. I need ...added. I also need the site to have signup capability that include a paid annual membership, credit card processing and check processing, a backend so I can set up where that money goes to. I need most of the site to be visual ie. flash tutorials on the various parts of a pc and how to build a pc, I want include FAQ pages , and software review pages. I want the site to be somewhat of a virtual helpdesk. Please ask any questions to help in any misunderstandings about this...

-project - complete website - complete helpdesk - need expert web desginer , php programming and .net programming to make this projects. - must high quality work , payment send after project complete via western union - remember i only take the very best and fast work , dont put a bid if u cannot make what i want and my terms - new look , new source code , fresh code ## Deliverables see attch file ## Platform php mysql

I need a person to answer my helpdesk. All tickets MUST be answered within 24 hours 7 days a week. Some of the tickets may require script installation. You should be able to do so. Currently you may have 5-30 tickets per day but the number will grow as I add more websites and membership sites. 3-4 of them may be for installation of the scripts. it takes about 5 minutes after you upload the files per script. Also you will be responsible to grow the knowledge base of the helpdesk system. You should enter 3-5 questions per day in the helpdesk system. The tickets will be answered in english so a good knowledge in written wnglish is REQUIRED. You will be paid PER TICKET (from the creation of the ticket to its complete resolution is considered 1 ticket) No extra w...

Developers wanted for really well spec'ed, VB.Net Helpdesk project with SQL Server backend. Approx 6 -8 weeks work (from Home if you like)no difficult features. Reason for hire product has already been sold and needs to exist before December. Slightly outside our skillset as NO WEB INTERFACE.

We are looking to develop a helpdesk application in PHP / MySQL. Our application will be simmilar in nature to We will provide the complete wireframe (HTML design) based on which the application needs to be developed. We are looking to establish a long term relationship where if the work done in this phase is good, we can outsource the next phase of the same project. What we need from you: 1. Well commented PHP code 2. Optimized database structure 3. Smarty and OOP based programming 4. Timely delivery Daily updates must be posted on staging server to view (we will provide server space if required). If we like the work, we will not hesitate to pay a good bonus! ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete

...corporate projects. Will have disposal of two programmers and two graphic designers. Centralize back-end admin platform for extranet consumer site consumer site consumer site Store 1 (using CRE6.15 loaded, no development necessary, just integration) Store 2 (using CRE6.15 loaded, no development necessary just integration) 1.Helpdesk (FAQ/live help (chat + VOIP)/ help tickets) software (learning, performance evaluation, peer review, reports) control authorization control mail interface catalog information manager manager optimization marketing tools approval system module center locator locator

...Computing - We deliver Computerresources out of the wall from a plug 7 - Rent your IT Manager - Share your IT manager, and buy one on part time Webbased products - 8 - CMS System ( LanSoft CMS ) - Content Management System, webbased makes web admnistration easy 9 - Production Planning ( PLANSOFT ) - Production planning, ready for any Machine dependent production plant 10 - Helpdesk ( FRONTLINE ) - IT HelpDesk system 11 - ClinikBooking ( KlinikBooking ) - Booking system, made for Doctors, Hospitals, Dentist etc. make their client able to book directly from internet 12 - Meeting Room reservation (no name yet) - Meeting room reservation system, inclusive AV and beverages booking 13 - Project Management (no name yet) - Manage your project with resources and GANT ...

I want to integrate my design into my kayako helpdesk. Header and footer are already made. I simply need a designer to input it and tweak it to my style code.

We need the following changes to the survey program: We want to break the current survey into 3 separat...that has scoring, we'd like BOTH an average of all the answers AND a list of many 1's, 2's, 3's, 4's, and 5's that each question received. When a survey is completed, we'd like an email alert sent to the client- if possible, an alert that tells the client which survey has been completed. For testing, please use my email address. The email just has to say something like "a [Management Services/Helpdesk & Information Services/Billing] survey has been completed." Please let me know if you have any questions! Project needs to be completed by 8/17, to allow a few days for any tweaking. If you need any additional information or if my...

I require a branded flash presentation along with backend product website - to be designed from scratch for new product to be launched at major trade show in October. Presentation will be used on tradestand - website for visitors after show to g...product website - to be designed from scratch for new product to be launched at major trade show in October. Presentation will be used on tradestand - website for visitors after show to gain more detailed information and product literature - needs to capture visitor contact details etc.. In longer term site will be used for product maintenantce - firmware , manuals downloads etc along with helpdesk. Deadline to complete is end of sept 2005 - Site will be hosted on our own webserver - can discuss web promotion SEO etc with successf...

The purpose of this project is too a create a database using Microsoft access and to assist user in helpdesk on how to retrieve the right resolver group If possible the database should done using macros with main menu and should prevent end user from editing the database. Username and password should be created for the administrator to perform modifications. The links have to be linked to one another in order to provide the right resolver group for that particular problem. For example if an end user is having problem with his laptop. The job needs to be assigned to the right department The key consideration in the database will be Ease of use Easy Identification by LOS (assisting in work prioritization) The database will need to have queries to it and relationship created and...

Please let me know your rates and how much you charge. Payment terms 50:50. Please confirm your total project price. - IMC

I require a helpdesk system in the form of this creating, <> On the site there is a downloadable demo that could be used for the purpose of research to build, unfortunately there is quite a lot to try and explain to get it right therefore downloading the demo would be best. This would have to be written in ASP with the option of an SQL or Access backend and has to run on all platforms with a standard res of 800x600 I am open to suggestions also (what it looks like) but I have to be specific on the requirement of what is needed, i.e the demo functionality is what I want and customisable, i.e logos, colours etc as this will be used through various companies. ## Deliverables 1) Complete and fully-functional

...dot bid. You should be profficient in OOP PHP, MySQL, HTML, Javascript, DHTML, XML, parsing, SOAP, developing APIs, etc AND willing to learn new thinks shall the situation demands it. (Desktop programming and client server programming also preferred) You will do programming, technical support, many script installations, database maintenance , webdesign, customizations, answer emails, helpdesk, etc. You should be able to speak and communicate in english very well. I dont care where in the world you are. You must be available via email , messenger, phone, fax and have a very fast internet connection. You should be able to work at least 40 hours a week, preferably distributed over all 7 days of the week with a minimum of 5 workdays a week. Any information shared betwe...