Nishant P.

Looking for good things ! 2.5 yrs of working experience in Zendesk and CRM support system. 2 yrs of working experience in e-mail and chat support. 1+ yrs of working experience in medical billing customer support. I can provide e-mail, ticket and chat support to fulfill customers' requirement in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work Australian, UK or U.S. business hours.