Bhoomivora

Having 10+ years of hands on experience in ISP and MSS setup, LAN and WAN design and configuration, ICT support. Linux and Windows OS and server setup. Qmail, Apache, IIS, Bind-DNS, Network monitoring Systems - various open source and paid softwares like MRTG, Nagios, Solarwinds and others. Can configure servers like RADIUS, LDAP, MySQL, MS SQL. Can write and modify shell script, PHP, Perl for maintenance and backup task on server. Can analyze log files of web server, email server etc and troubleshoot the issues. Use of Cpanel and other domain management tools. Domain registration and management. Can configure network and server security. Good at Remote Assistance, Help Desk Setup, Customer Support, can install, configure and use helpdesk systems like Spiceworks, ServiceDesk and any other opensource or paid software. ITIL understanding. Good in producing project documentation and technical documentation. Can use efficiently Microsoft word, excel, power point, publisher.