Aniko N.

I'm a seasoned operations consultant with a passion for crafting seamless business processes and unforgettable customer journeys for small to medium sized businesses. Whether you’re trying to structure your new venture, improve your processes, increase your profit and your freedom, I can help. What I Offer: ✨ High-Level Business Maps ✨ Simplified Business Processes ✨ Organizational Charts ✨ Customer Journey Mapping and Automation ✨ SOPs ✨ Job Descriptions to Attract Top Talent ✨ Key Performance Indicators (KPIs) ✨ Customer Satisfaction Surveys ✨ Digital Filing System Charts ✨ Translating, Proofreading, Ghostwriting As a dedicated Business Operations Consultant, Customer Journey Designer, and Digital Funnel Expert, I've spent over two decades optimizing processes to elevate profit and create serene workspaces from call-centers and law-firms, to tech, consulting, and digital product companies. Passionate Problem Solver: Imagine a business where every process is a well-choreographed dance, seamlessly leading to success. Picture knowing exactly what's happening in your business at any given point and time, providing you with the peace of mind and freedom that come with efficient, smooth operations. I bring a unique blend of strategic thinking and operational finesse to elevate your business to new heights. Client-Centric Approach: I'm not just here to fix issues; I'm your partner in growth. Whether it's mapping out a customer journey, streamlining business processes, or optimizing organizational structures, I tailor solutions to your unique needs. Expect not just SOPs but a roadmap to sustained success. What Can I Do for You? ✅ High-Level Business Mapping: To gain a comprehensive understanding of your business. ✅ Simplified Processes: To transform complex processes into clear, efficient workflows. ✅ Organizational Structure: To optimize operation performance and attract the best talent. ✅ Customer Journey Mapping: To increase customer satisfaction and enhance their experience. ✅ Assessment and Recommendations: To provide actionable insights for continued improvement and success. Why Work With Me? Beyond my professional prowess, I bring a touch of wit and a commitment to delivering exceptional value. As a mom to a spirited 4-year-old, I understand the importance of balance and efficiency. Let's not just optimize your business; let's create a workspace that aligns with your unique needs. Let's Connect: Whether you're a startup seeking direction or an established business aiming for smooth operations that leads to more freedom, let's chat! I’m here to help you craft a roadmap for your success. Excited to collaborate with you! ✨