ABHISHEK RATHI
___________________________________________________________________________________
OBJECTIVE: I am a self driven, initiative taking independent individual looking to establish myself in the customer service industry. I think the industry is well suited to serve my growth and learning needs. Given an opportunity I would leave no stone unturned to add value to the hiring organization and in this process – myself
EDUCATIONAL QUALIFICATION:
QUALIFICATION SCHOOL YEARS OF PASSING DIVISION
Madhyamik Salkia Sree Mishra 1999 1st
Vidyalaya
Higher Seth Anandram 2001 2nd
Secondary Jaipuria College
[login to view URL] (Hons.) Seth Anandram 2004 2nd
Jaipuria College
PROFESSIONAL QUALIFICATION:
1) PGDAM: Successfully completed the Post Graduate Diploma in Applied Management with 86.5% (PGDAM) from The NIS Academy, div. of NIS Sparta Ltd, a Reliance Group Co with
2) MBA: Successfully completed the MBA in Applied Management with 70.33% from Janardan Rai Nagar Rajasthan Vidyapeeth Deemed University (Udaipur) (a full time course) conducted through The NIS Academy, div. of NIS Sparta Ltd, a Reliance Group Co.
WORK EXPERIENCE:
Bharat Petroleum LPG Distributor.: 4 years work experience on a Distributor’s counter for Managing & Installing Computer & Networking, Managing Windows Server, Installing and Troubleshooting windows 95,98,NT,ME,2000,XP,2003,Vista.
Bharat Petroleum LPG Distributor.: 3 year work experience on a Distributor’s counter as a Assistant Manager in-charge for Handling Customer Queries, Counter Sales, Attending Phone Calls, Handling Cash, and Organizing and Managing Refill-Mans Data & Queries etc.
Wipro BPO: Selected as Technical Executive, Needs to Handle International Clients. Work for 2 months.
OTHER QUALIFICATION:
QUALIFICATION SCHOOL YEARS OF PASSING DIVISION
Hardware IIHT 2003 74%
Networking MicroPro 2001 -
On hand experience for using Tally, Microsoft Office (Word, Excel, Power Point), Internet etc.
PERSONAL DETAIL:
FATHER’S NAME : Mr. Prahalad Das Rathi
MOTHER’S NAME : Mrs. Sunita Rathi
LANGUAGES KNOWN : ENGLISH (Read, Write & Speak)
: HINDI (Read, Write & Speak)
AREAS OF INTEREST : Listening music, making friends, chatting.
TYPING SPEED : 50 wpm
MARITAL STATUS : Married.