Responsible for building positive interactions and relationships with customers and communicating across email, phone, and live chat through Zendesk, HubSpot, Intercom with excellent clear and concise communication skills.
Managing social media accounts such as Facebook, Instagram, Twitter and LinkedIn navigator.
Assist customer's needs with product selection, order placement, replacement, returns, shipping and resolutions through Shopify.
I have been a successful VA at Upwork. Please check out my work history and client testimonials.
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