Ahmed S.

I am an experienced customer service professional with over 3 years of experience working for companies that offer customer support services through various channels such as call centers, chat support, CRM, mail support and social media platforms like Facebook, Instagram, and TikTok. During this time, I have developed the ability to connect with people and offer a professional and empathetic touch that this position requires. My exceptional communication skills in both Arabic and English have been honed through my work as an outbound and inbound customer service executive for a telecommunications company, subject matter expert for a travel account, and technical support representative for an online shopping platform. I am always eager to learn and use new tools to improve my job performance, and I am confident in my ability to deliver exceptional customer service. I work with time management and organization to deliver quality work on time and always welcome feedback. I am committed to good communication with my clients. Through the positions I have held I have developed data entry skills so I can offer the following services: Web Search / Lead Generation / Data Entry CMR / Copypaste Work / Transcription / Microsoft Office / Audio Voice Recording / Application Testing / Photoshop-Image and Video Editing / Virtual Assistant/ Administrative Support.