
wlauriano

wlauriano
- N/AΟλοκληρωμένες Εργασίες
- N/AΕντός Προϋπολογισμού
- N/AΕντός χρόνου
- N/AΒαθμός Επαναπρόσληψης
Δείγμα Δουλειάς
Πρόσφατες Αξιολογήσεις
Εμπειρία
Live Chat Specialist
Apr 2015 - Apr 2016 (1 year)After working as a Reservation Sales Specialist, I was promoted to different department called the e-Media. I still do the same job, however, sales and customer service are already done through a live chat channel. We still use the same tools but the form of communition is already different.
Reservations Sales Specialist
Apr 2014 - Apr 2015 (1 year)During my first year with InterContinental Hotels Group(IHG), I started as a Reservations Sales Specialist. My primary job is to assist our guests on their hotel room reservations over the phone. We cater to all InterContinental Hotels globally so our guests also came from different countries. My tasks are, to provide our guests with the hotel amenities, room rates, parking, hotel policies on cancellation, and to disclose all applicable fees on the reservation.
Εκπαίδευση
BS - Psychology
2008 - 2013 (5 years)Επαληθεύσεις
- Συνδεδεμένο Facebook
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Προτεινόμενος Freelancer
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