Joyce S.

I have 3 years of experience in Virtual Assistant and 6 years of experience in Customer Service supporting Canadian, U.S., and Australian customers. I underwent training at a renowned company in the Philippines. After 6 years of being a CSR, I ventured to a greater career growth which made me a Team Leader for 3 years. I have been one of the top performing agents during my third to sixth year in the industry. I’ve been on top of the rank as well during my supervisory years. I am efficient and effective in working on e-mail support, chat and phone support, administrative tasks, personal tasks, organizing schedules and calendars, making sure that I satisfy the customers needs and business needs. All over the years, I was able to enhance my skills aligning them to my personality to deliver the best of my expertise. I have inculcated values such as integrity, respect, professionalism, innovation, and commitment. These values were the reasons why I was able to achieve career growth.