Francisco F.

Extensive experience in BPO/Call Center Industry from customer care representative to mid management operations including training and quality assurance. Experience with companies such as TXU (Texas Energy), TSTT (Trinidad and Tobago Telecom Services), Telus (Telecomunicatios Canada) B2B and B2C, customer service and collections over the phone and chat. I´m proficient on MS Word, Excel, Outlook, Power Point and Google Drive. Good comunication skills.