Hi There, I am a Senior Salesforce Admin, Consultant, and Developer with 7+ years of experience in Salesforce. I am a highly trained Salesforce certified with a strong knowledge of Salesforce Architecture, Design, and Development along with experience in Salesforce configuration and customization.
I will surely help you in this regard, I can complete the task within 70 hours.
Using Computer Telephony Integration (CTI) for Salesforce, I can do all kinds of fun stuff, such as the following.
* Real-time Call Analytics Dashboards, Call Tracking, Call Monitoring
* Call Recording & Call Reporting
* Lead Management, Lead Distribution & Lead Enablement.
* Customer Service, Support and Inside Sales Software.
* Send customized SMS messages to Leads and Contacts associated with a Campaign.
* Message one on one with Contacts from their Salesforce record page.
Do let me know if I can work with you in any case related to it.
Kind Regards,
Piyush Singhal