Java Home work
$30-250 USD
Πληρώθηκε κατά την παράδοση
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PROJECT B:
(%20 bonus)
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A computer technical support center is staffed by two people, Alice and Bob, who take calls and try to answer questions and solve computer problems. The time between calls ranges from 1 to 4 minutes, with distribution as shown in Table 1 below. Alice is more experienced and can provide service faster than Bob. The distributions of service times for Alice And Bob are shown in Tables 2 and 3.
When both idle, Alice takes the call. If both are busy, the call goes on hold; this is basically the same as a customer having to wait in line in any queuing model. The objective is estimate the following parameters by using dicrete event simulation:
• Average caller delay (hold time) waiting for Alice or Bob to answer
• Percentage of callers whose calls go on hold
• Average caller delay (hold time) waiting for the callers whose calls go on hold
• Alice’s idle time percentage
• Bob’s idle time percentage.
Please note that you have to do this project by Discrete Event Simulation (DES). If you use any other technique, there will be a %50 deduction in your grade.
Ταυτότητα Εργασίας: #17028613
Σχετικά με την εργασία
31 freelancers κάνουν προσφορές κατά μέσο όρο $110 για αυτή τη δουλειά
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Hello. It's not a difficult project. DES simulation is the most obvious way to solve it and it even gives you higher grade. :) I can deliver it in 24 hours since accepting or in about 10 hours if it's urgent.
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hi, I am interested in your Java project and would like to help. You need a discrete event simulation for a callcenter with two workers.