Customer Care Engineer - Advanced English skills is a must

Join the team that makes the smart home a dream come true!See what you can do with our embedded platform ([login to view URL]) and how it can be customized ([login to view URL])For our team in Medellin, Colombia, we are looking for enthusiastic and motivated Customer Care Engineers .As our future colleague, youll be our first contact with our customers from around the world, ensuring top quality support for our home automation platform and products. You will perform detailed technical investigation as required and provide documentation, information, workarounds and software to solve the [login to view URL]:Excellent English speaking and writing capabilitiesUniversity degree in a computer scienceQuick learner, patient, organized, sociableVery good knowledge of computer, Internet, network usage, configurationCapability of searching solutions for new, unknown issues that may ariseTechnical OrientationAvailability to work in shiftsIt’s a plus:Linux knowledgeBenefits:Working in international HOME AUTOMATION teams for international clients Significant prestige because you will be the one of those who DEFINE THE FUTURE of ITMotivating and competitive salary packageDynamic professional environment in an international companyOpportunity to offer your ideas, be listened to and see them implementedCareer development opportunitiesAn excellent opportunity to work with real life devices, sensors and low resource environments. You will be a real [login to view URL] our team and stay in touch for more information on home automation ([login to view URL])-