Customer Feedback Research
£20-250 GBP
Πληρώθηκε κατά την παράδοση
We are looking for someone to telephone 5-6 of our current clients, to ask them:
1)Why do they use us as a supplier?
2)What areas do they feel we could improve on?
3)What is the biggest challenge(s) in their job at the moment?
Must be UK-based and speak fluent english. Should have a professional and fluent telephone manner and be able to draw out people over the phone and have the ability to allow them to talk freely.
Should then be able to write up notes of each phone conversation, together with a brief summary report highlighting any common themes or particularly illuminating comments from any of the conversations.
We would like to have a short phone conversation with any potential bidders before awarding the project.
Ταυτότητα Εργασίας: #16658009
Σχετικά με την εργασία
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I have 20 years of experience of telephone business including customer service and mystery shopping which this is a form of. I am also BMRB (British Market Research Bureau) trained. I have a good speaking voice, rout Περισσότερα
6 freelancers κάνουν προσφορές κατά μέσο όρο £149 για αυτή τη δουλειά
I had done this for big nazar. And I have a good communication skill with costumer. If costumer are happy our business will increase
Hi I will be happy to help you in your project with Experience in Inbound / Outbound customer service and chat operations.
If you are interested, as I'm not UK based, I can help you develop a topic guide for the evaluation and analyze the answers to the questions afterwards and provide you with a power point presentation with insights and Περισσότερα
Dear Sir/Madam, I am an experienced office worker with a well developed communication skills. My job requires constantly calling people (mainly suppliers of the products we use) and complete different enquiries. Moreo Περισσότερα
