Customer Service Email Support
$2-8 USD / ώρα
Requirements:
Highly developed sense of integrity and commitment to customer satisfaction. Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing. Is able to handle complaints and unpleasant customers. Has a pleasant, patient and friendly attitude.
Strong decision making and analytical abilities.
Strong detail orientation and communication/listening skills.
Willingness to work a flexible schedule including evenings. Possess a strong work ethic and team player mentality.
1+ years of experience in a customer service or help desk capacity required. online ticketing systems, and personal computer. Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus. Experience with Shopify, Trello, Zendesk, Facebook, Excel files & Ship Station preferred.
Responsibilities
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Provide quality service and support in a variety of areas including, but not limited to: Sizing, Pricing, Order Status, Order Changes, Tracking updates and system troubleshooting.
Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company. Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Responsible for compiling and generating reports as they relate to customer service issues.
The customer service representative will provide information to customers in response to inquiries about products and services, in addition to assisting individuals interested in placing orders. The customer service representative will receive, document and resolve customer complaints.
HRLY Rate $2 - Place bid at this rate to be considered for position.
Ταυτότητα Εργασίας: #10608505
Σχετικά με την εργασία
44 freelancers κάνουν προσφορά κατά μέσο όρο $4/ώρα για αυτή τη δουλειά
Hi, My name is Marjan I am a tech savvy with 12+ years of experience in IT as technical and customer support, most of the experience is on-site sales and troubleshooting Desktop and Laptop computers and PC accesso Περισσότερα
Hello, My Name is Rudolph. I'm a trained and experienced Customer and Technical Support Representative that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Liv Περισσότερα
Hello sir I am very experienced in this field i was customer support provider for a Canadian company i worked there for 2 years i can help you and i'm agreed with your rate i'm looking for your reply Thanks
Howdy! I would love to chat with you more about this position to see what it entails further. While I am very new to this website, I am very well educated, have 15+ years in customer service experience and work d Περισσότερα
Hi, I read through the job details extremely carefully and understand that you are looking for a VA for customer service and email support. I am highly interested to assist you and I am a quick learner and can follow Περισσότερα
Hello, I am confident; I can take up your project with immediately effect and do it with perfection. I have excellent communications skills, exceptional experience in providing customer service. I once worked Περισσότερα
I will use my 20 years of experience at hospitality and customer care to reach my goal and achieve the target.
Dear Sir/Madam I have 9 years of experience in customer services, data processing & management and related domains. My English language skills are very good and I have 4 quality hours to allocate for your project, o Περισσότερα
I have been working since 2008 related to CUSTOMER SUPPORT, ADMIN JOB, MARKETING PERSONNEL, and MANAGEMENT with financial& sales company I am proud to say that I am skilled and well knowledgeable on Customer handlin Περισσότερα
Good day Ma’am/Sir, I am interested to apply for the position of Customer Service for Email Support for your business. I am confident I will make an immediate contribution to your job offer. I have demonstrated Περισσότερα
Just a minute of your time to highlight why i would qualify for this position, I am fairly new to the site and signed up ages ago but its my first time bidding. Having said this, am no novice to teleserving or PR in a Περισσότερα
This is Rishi Rudra- A customer service professional with proven track record and Digital Marketing Expert. I Have 7+ years of experience. I started my career as Customer Service Professional and have experience of wo Περισσότερα
Sirs, I'm a highly self-motivated individual and am constantly working towards improving and excelling myself in whatever I do. I'm a diligent worker and very dedicated to my work. I'm also true to my word. I've excel Περισσότερα
The best agent for you! I've worked in a call center industry for almost 2 years as a customer service representative. I was a consistent top agent working in that company. My English is fluent. I can assure you that w Περισσότερα
