Technical Professional with 8 years of ITES experience in Networking, LAN/WAN, Application Integration for hardware/software products.& 4 Yrs of Marketing Experience. Quickly adaptable and able to multitask in the changing technical and Managerial atmospheres that are common in today's marketplace.
EXPERIENCE
XDBS, Pune.
• Lead Generation.
• Demand Generation
• Appointment setting
• Contact discovery
• Lead nurturing
IBM Global Process Services P L
A Leading ITES Company
Technical Support Executive
• Provide On call Support to the Broad Band Users for their Queries
• Configuring Hubs, Routers & switches
• Configuring Wi-Fi setup through Remote access
• Configuring security Software
• Configuring Email Clients such as outlook, outlook express, windows live mail, mac mail etc..,
• Helping customers to configure and maintain their backup and storage provided by company.
• Booking technicians for the physical damages to the setup or devices.