An award winning, certified IT Software Testing & Quality Assurance Professional with 18 years’ work experience; with a very diverse set of skills in Software Test Management, Agile Scrum Master Coaching, Project Management, and Software Testing Training/Coaching/Mentoring. I have a BA degree in Sociology from Saint Leo University and three IT certifications; Certified Scrum Master, Certified Tester Foundation Level and Certified Information Technology Infrastructure Library v3. I've collaborated with all key project stakeholders to ensure software systems meets customers requirement, defects are found and fixed before scheduled production deployment. In addition, I've created, designed, and developed technical course curriculum and trained many of the fundamentals of software testing.