I am in need of an Experienced company that has worked previously with the Freshdesk API in order to extract and generate custom reporting in Power BI.
- The VM environment on which Power BI will be installed.
- Access to Freshdesk API for the data/reports.
- Data from a separate source which needs to be integrated into the Visual part of the report.
- Samples of how we want the final results to look like.
- Power BI setup, customization of the data into custom reports.
- Reports will be composed of two parts:
1. An XLSX file with the raw data of tickets, SLA, open/close time, etc. arranged in separate tabs.
2. The second part is a Visual aspect of this data (generated with PowerBI) arranged in a graph/chart format exportable as PDF.
Please provide a close estimation cost for this project. If we are happy, ongoing maintenance work will be provided to you on a regular basis.