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Write a user guide for a business application

$250-750 AUD

Ολοκληρώθηκε
Αναρτήθηκε περίπου 7 χρόνια πριν

$250-750 AUD

Πληρωμή κατά την παράδοση
We have a (fairly simple) web application that is used by business users for workforce management. We need to provide simple but detailed instructions on how to use each of the functions of the application. From a video recording of the application that I will provide, I would someone to create an online user guide, using our existing Atlassian Confluence platform. I will provide a video that describes the main functions, and temporary access to the system to allow you to capture screenshots and validate instructions as required. This is a suggested layout for the documentation. 1. Getting Started a. System requirements b. Navigate your way around – the menus, icons etc. c. Leaving Feedback d. Help e. Concepts and Terminology 2. Organisation Configuration a. Company Profile / Business Hours / CSV Import b. Teams c. Users d. Workstreams e. Roles f. Tasks 3. Agents a. My Dashboard b. Requesting Leave c. Submitting Timesheet d. Changing your profile e. Changing availability f. Resetting password 4. Workforce Managers a. Schedule i. Roster ii. Creating / managing the schedule b. Operational Monitoring (Realtime Views) i. Performance ii. Adherence iii. Activity c. Time and Attendance Management i. Viewing and approving timesheets ii. Viewing and Approving leave requests d. Reporting i. Punctuality ii. Shift Start Compliance iii. Workstreams iv. Tasks v. Adherence vi. Occupancy vii. AHT viii. Volume ix. Service Levels The documentation should be in clear and concise business english, explained with annotated screenshots where appropriate. It should be professional, and where possible keep to consistent branding and themes as our website. Please provide details of similar projects that you have worked on.
Ταυτότητα εργασίας: 14351644

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44 προτάσεις
Απομακρυσμένη Εργασία
Ενεργός/ή 7 χρόνια πριν

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Stay tuned, I'm is still working on this proposal.
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Dear Sir or Madam, I am native English speaker from the United Kingdom with a bachelor’s degree in writing and master’s degree in historical research and writing. My work experience includes more than a decade as a professional writer. This has included everything from articles for newspapers, magazines and blogs, to reports and grant writing. I also write fiction and last year I was runner for the international Three Day Novel Contest. I am flexible, thoughtful and I never miss a deadline. I believe that my excellent research skills and ability to learn quickly will help me better understand the subjects at hand and produce quick and reliable content on different subjects. I look forward to hearing from you !! Very best Jayne Austin
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I am willing to create easy to follow instructions on how to use each of the functions of the application. Relevant Skills and Experience I'm an articulate, I'm an experienced article writer. I've written several manuals, catalogs and technical documents. Proposed Milestones $600 AUD - User guide
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Hi there, I would like to discuss this project with you! Relevant Skills and Experience I have been writing for over 10 years. Proposed Milestones $588 AUD - User guide
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Hi, I have worked on exactly similar user guides for Forex applications. Also, I have a Information Technology background that helps me to understand workflows well. I would be interested to discuss. Relevant Skills and Experience Domain Knowledge, Functionality understanding and similar work experience. Proposed Milestones $375 AUD - At draft $375 AUD - At Completion
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I've written 300 software manuals and help guides and can effectively capture each step with details and create an informative yet interactive user manual for you. Relevant Skills and Experience 8 years of experience in technical writing. I've written user guides for medium & large organizations. I've worked with Microsoft, IBM and I am proficient on tools like InDesign, Pagemaker, etc. Proposed Milestones $588 AUD - TBD
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