Open Customer Service USA and CANADA Applicants only

Κλειστό Αναρτήθηκε Πριν 4 χρόνια Πληρώθηκε κατά την παράδοση
Κλειστό

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

DUTIES AND RESPONSIBILITIES

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Επικοινωνίες Χειρισμός Τηλεφώνου Κέντρο Τηλεφωνικών Κλήσεων Εξυπηρέτηση Πελατών Computer Support

Ταυτότητα Εργασίας: #21331198

Σχετικά με την εργασία

2 προτάσεις Απομακρυσμένη εργασία Ενεργό Πριν 4 χρόνια

2 freelancers κάνουν προσφορά κατά μέσο όρο $20/ώρα για αυτή τη δουλειά

mitchelortiz1

Attention to detail. Knowledge of computer software, such as Excel. Strong written and verbal communication skills. Fast typing. Accurate data entry. Ability to work independently. Editing skills. Discretion with confi Περισσότερα

$25 USD / ώρα
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