Network ENGINEER REQUIRED(PERSON MUST BE FROM IRELAND)

We're looking for Network Engineer level1 in Dublin, Ireland. This is an onsite job and person must be there in Dublin Duration: 1 year l, full time Start: ASAP Languages Required: English Valid work permit and CCNA certificate is required. Key Responsibilities: • To liaise with customers to troubleshoot and resolve faults, and act as an internal point of escalation for technical issues • Pro actively handle customer queries by keeping them fully informed of progress, ensuring that requests are answered/fulfilled to the customer's complete satisfaction in each and every instance • Act as an interface with service suppliers, ensuring that incidents which need to be passed to them for resolution are done so professionally with a view to rapid response and to manage the same to successful resolution • Perform day to day management of network infrastructure and service provision to include, maintain, use & configure network management tools to monitor network status, and ensure maximum network performance and service availability • Pre-installation building, configuration and testing of network equipment • Co-ordinate planned works on the network, ensuring they are carried out in a controlled, timely manner with minimum service downtime • Participate in an on call rota for the provision of out of hours support • To identify and develop areas where personal knowledge is lacking in order to offer the most effective and efficient service to our customers • Create, update and manage network documentation, ensuring it is accurate and complete. Key Skills: ○ Network switching and routing infrastructure (particularly Cisco, Microtik, and Dell; mostly LAN) ○ Firewalls (WatchGuard, FortiGate, Cisco etc)