Call Center Solution

Κλειστό Αναρτήθηκε Πριν 5 χρόνια Πληρώθηκε κατά την παράδοση
Κλειστό Πληρώθηκε κατά την παράδοση

We need a Business Call Center with CRM for Inbound, Outbound and IPPABX

+ INBOUND

Hosted IVR

ACD

Skill-based routing skills

Priority routing

Time-based routing

Queue monitoring

Barge-in & call monitoring

Real-time dashboard & analytics

Call recording

Multi-channel communication

CRM

+ OUTBOUND

Preview dialer

Predictive dialer

Progressive dialer

IVR blast – SMS & Voice

Call barge-in & monitoring

Real-time dashboard & analytics

Call recording

Multi-channel communication

CRM

+Billing

Omnichannel Contact Center Features

checkmark Single Omnichannel Administration Console checkmark Real-Time Dashboards & Historical Reports checkmark Integrated Omnichannel Interface checkmark “Push & Pull” Agent Delivery checkmark Simple Script Pop-Ups for Quick Answers checkmark Advanced Search & Auto URL Reduction checkmark Customer Record, Capture, & Editing checkmark Panoramic History Timeline of Chats checkmark Social Lead Generation checkmark Chat via Website or Mobile App checkmark Engage in Multiple Chat Sessions checkmark Transfer or Conference Chats checkmark Gather Visitor Information checkmark Auto-Greeting when Agent Accepts Chat checkmark Web Form for Chat Topic Selection checkmark Respond to Emails from Multiple Touchpoints checkmark Natural Language Processing (NLP) Engine checkmark Visual IVR for Mobile Customers checkmark Email Relay to CRM checkmark ACD & Cherry-Picking Email Routing checkmark Easy-to-Use Administration Tools checkmark Cross-Channel Treading checkmark Social Customer Care

Κέντρο Τηλεφωνικών Κλήσεων

Ταυτότητα Εργασίας: #18330252

Σχετικά με την εργασία

15 προτάσεις Απομακρυσμένη εργασία Ενεργό Πριν 5 χρόνια

15 freelancers κάνουν προσφορές κατά μέσο όρο $1348 για αυτή τη δουλειά

hebathomas

Dear potential Client I understand you are in need of a business call center that meets the requirements below.I have a call Center in Jamaica that meets all that requirement and I would like to discuss further with yo Περισσότερα

$1500 USD σε 20 μέρες
(2 Αξιολογήσεις)
4.4
therobust13

more than 4 years experience in providing custom autodialers, ACDs, predictive dialer integrated with CRMs to my clients!

$1111 USD σε 7 μέρες
(1 Κριτική)
1.6
AlexSrcDev

I'm a good assistance, and I always want to help other person to make them enjoy the company experience. I'm fullstack developer and I have 5 years of experience

$1333 USD σε 14 μέρες
(0 Αξιολογήσεις)
0.0
davidballyhoo

HI, we have all enter set up in India, we ready to work on ur time zone, currently we doing non voice, we ready to set up all feature what you mentioned in description Please response to move forward Thanks

$1250 USD σε 20 μέρες
(0 Αξιολογήσεις)
0.0
OutsourcingEU

Founded in the UK and operating in four different countries (UK, France, Spain and Morocco), we have a global network of talented and passionate service professionals ready to support your business across the globe i Περισσότερα

$1555 USD σε 20 μέρες
(0 Αξιολογήσεις)
0.0
Kheninikunj

I need a this job Relevant Skills and Experience I need this job and my skill speking and writing

$1250 USD σε 20 μέρες
(0 Αξιολογήσεις)
0.0
jayjain733

thanking you for post this i am good in communication,having good coomunication skills i can speak in hindi and english language i have 14 months experince in handing calls as customer support office i have good c Περισσότερα

$1222 USD σε 20 μέρες
(0 Αξιολογήσεις)
0.0
NKnk1996

Hame bataye Relevant Skills and Experience All time ready

$1250 USD σε 20 μέρες
(0 Αξιολογήσεις)
0.0
readymakers

I am confident I am the right candidate for this project as I have done many similar projects in the past. With years of experience in this field, I believe this project will be very easy for me.

$2775 USD σε 6 μέρες
(0 Αξιολογήσεις)
0.0
Shaik1234567

Hi dear client we are well established bpo located in Bangalore. we have team of experience agents who are well versed in probing and need/problems analysis to fill the pains and gaps in solutions. we empower your busi Περισσότερα

$777 USD σε 15 μέρες
(0 Αξιολογήσεις)
0.0
Mukesh1411

hi we have a call center solucation wich full fill your all requrminent also we are open for any kind of modification. if you want to see demo. we are also ready for demo...

$1111 USD σε 7 μέρες
(0 Αξιολογήσεις)
0.0
jakelynnlegacy

Own a 12 seat call center in KY with a specialty in Telesales. We can handle any campaign let’s talk more

$1333 USD σε 3 μέρες
(0 Αξιολογήσεις)
0.0