its all about the customer relationship management

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I will prepare a professional, comprehensive business plan and financial model for your start up that will include: Executive summary Business model canvas - including vision and mission The Problem The Solution - Product or Service overview Customer Journey Strategic business & Financial Objectives Unique Selling Point Target market identification Market and Industry Analysis - key to understanding the viability of the product / service Competitor Analysis Marketing and branding strategy overview - including marketing tactics Financial Projections / Valuation Milestones and timeline for key deliverables Management team Personnel Forecast The business plan will utilise several business planning tools including SWOT analysis, business model canvas, customer journey mapping, sales and marketing funnel, and PESTEL analysis. The financial model that would form part of the business plan will cover a five year period, and will include a P&L, balance sheet, graphs, cash flow projections, and key ratios. I focus on delivering a plan that will allow owners, investors, and lenders to obtain a comprehensive understanding of a business and be presented in a professional format.

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