I have a problem with my Paypal account in Quickbooks Online.
I paid $60 for a software in January but now received a refund because it didn't work. QB found this new transaction (the refund) and I clicked the "match" button (-60 + 60 = 0). In my Paypal account, I now had $60 and made a payment for $29. So in Paypal I now have $31 but "in quickbooks" it shows as -$29 (0-29=-29). Somehow the $60 are missing.
If you feel confident you can fix this or know what happened, please apply and state how long it will take to fix this. I expect this to be a simple thing that should take less than 1 hour.
I'm new to quickbooks, so problems like this may happen frequently and I don't have an accountant yet. If you are easy to work with and able to fix this problem quickly, I'd be happy to give you more work in the future.
13 freelancers are bidding on average $12/hour for this job
Greetings! I am qualified accountant and Certified QuickBooks ProAdvisor with nine years of experience. I have read and understand your problem. Please PM to discuss further. Thank you.
Hello, I can figure it out and can fix the issue in very little time. I can teach you how to match the transactions, so that to avoid such errors in future. Regards, Nithin
Hi there, I understanding your problem and I believe i will fix the error within 2 hours. hopefully one but lets assume 2 for safe hand. Looking forward to hearing from you Regards