Appointment Setting

Κλειστό Αναρτήθηκε Aug 4, 2013 Πληρώθηκε κατά την παράδοση
Κλειστό

We have an Australian based website marking business that currently offers consumers a price estimate for new swimming pools, kitchens, and bathrooms. The consumer is sent a price by text and they need to agree that we will contact them to offer a no-obligation free quote by our local representative.

We have built a web-based platform that manages all enquiry, has form based pages to ask the qualifying questions and automatic notification of appointments to the local representatives and the consumer.

We current employ local staff to make the calls and set appointments, we are now looking for a third party to take over these calls. Please see below the requirements:

- All calls are to Australian mobile numbers

- An Australian calling number must be presented when making the calls

- This calling number must be answered by the agent if called back as we get many appointments from people returning missed calls

- Between 700 to 900 call attempts per week

- Between 300 to 400 calls answered

- Between 50 to 70 appointments set per week

- Between 20 to 30 follow up calls scheduled (i.e. consumer is not ready for a quote now but will be at a later date)

- Average duration of appointment call would be 5 mins

- Average duration of follow-up call would be 2 mins

- Average duration of other calls would be 30 secs

- We currently have one staff member working 3 to 4 days per week

- Standard of English must be VERY HIGH, no thick accents, Philippines based operator would be preferred

- Suit work-from-home single person operator as training will be required to have an understanding of the process

Τηλεπωλήσεις

Ταυτότητα Εργασίας: #4794188

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2 προτάσεις Απομακρυσμένη εργασία Ενεργό Sep 10, 2013

2 freelancers κάνουν προσφορά κατά μέσο όρο $6/ώρα για αυτή τη δουλειά

CompactPros

Ready to start the work.. very hard working professional looking for an opportunity! Let's get this done!

$5 AUD / ώρα
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helpon

Hi my name is Brian, Staffing Manager of HelpOn. We currently have more than 100 contracts that we have retained in Telemarketing (Lead Generation, Appointment Setting, Sales, Surveys and etc.), that is because of the Περισσότερα

$6 AUD / ώρα
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