I am a results-driven professional with extensive experience in all aspects of Virtual Sales and outbound / inbound call center department management. Experience in developing and implementing winning virtual sales,appointment setting loyalty / retention and marketing programs. Assets include virtual business development and management skills, ability to communicate effectively across a wide range of sales management levels and organizations, and strong interpersonal skills. I have comprehensive mid-level manager experience in a broad range of small-to-large service business operations: including customer relationship management, project management, order process management systems (Gillani Global Enterprise Solution) and business process outsourcing.
Experience in Virtual work force management,Business Development, order process system management, supervising, motivating, performance reviewing and team building of new staff.
Conducted daily interviews for new Virtual Appointment Setters; hired individuals that could display competency for a professional sales environment; managed corporate advertising budget for branch recruitment efforts; supervised company employee benefits to new/old hires; trained/coached sales reps to improve sales and sales conversion; tracked quarterly sales in comparison to nation-wide benchmarks; monitored quality assurance to maintain integrity in sales and order process management. The Time is NOW.......Go Virtual or be left, " BEHIND"