We are a dynamic team of customer service experts who have a genuine love for customer service. We have worked at all levels in the Call Center Industry including but not limited to; Agent, Supervisor, Quality Analysts, Quality Supervisor, Trainer, Master Trainer, Program Manager, Operations Manager. We are dedicated to providing your customers with quality support from a familiar and friendly voice, we have developed training activities and exams that will ensure that all agents sound friendly and warm.
Our team has experience working with major US and Jamaican companies including; Cable and Wireless Jamaica (LIME), Panasonic, Amazon, Target, Asus and Flow Jamaica.