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Customer Support & Logistics Support

₹1500-12500 INR

Κλειστή
Αναρτήθηκε πάνω από 7 χρόνια πριν

₹1500-12500 INR

Πληρωμή κατά την παράδοση
Job Profile of a Customer Care Executive The appropriate female candidate is one who should posses basic skill sets and having following traits: 1. A bachelor's degree / English medium Senior Secondary education having good understanding of English speaking language. 2. Must be familiar with working knowledge of operations on Microsoft Excel, Word and Internet surfing. 3. Familiar with the workings on social media platforms like Facebook, Instagram and Twitter. 4. Relies on instructions and pre-established guidelines to perform the functions of the job. 5. Works under immediate supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. Major Job responsibilities would include: 1. Order Verification: Responding to customer inquiries regarding orders, billing/pricing inquiries and Products specifications. 2. Documenting customer complaints reports in complaint ticketing system and escalates according to established standard operating procedures. 3. Reviews orders, contact customers to clarify orders, addresses etc ensuring all necessary information is included and record the corrections if any. 4. Keeping an eye at all the times on exception reports and emails sent by courier companies in relation to deficiencies in Orders. Contacting the customer / courier companies and writing mails to them in handling the case for effective delivery. 5. Quality check on the products at the time of packing and supporting the team. 6. Preparing daily MIS and circulating the same in the desired format to the management regularly. 7. Calling daily to few customers and noting down their reviews relating to products bought by them, as per standard operating procedures. 8. Managing and responding customers on their live chatting on products and messages on Facebook.
Ταυτότητα εργασίας: 12343159

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14 προτάσεις
Απομακρυσμένη Εργασία
Ενεργός/ή 7 χρόνια πριν

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14 freelancers δίνουν μια μέση προσφορά ₹9.934 INR για αυτή τη δουλειά
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Dear Client, Greeting of the day ahead !!! Thanks for providing us opportunity to place bid over the project and communicate with you. I am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned .I have checked your requirements.i have right skills to work on this assignmentWe find our expertise, skills and capabilities are perfectly blends with your project requirements because we have already worked on many projects. You'll love the whole layout, interface design , cross-browser compatibility and mobile-device-friendly interfaces that we design Our team has created over dozen of windows, and web based appliations iPhone/iPad games and apps, and over 10 Windows and Linux server APIs and security tools Don't waste any more time in your development We take care of all these things for you . Advanced custom coding for our clients. Anytime. [Removed for encouraging offsite communication which is against our Terms and Conditions.]. plz add me to discus I am ready to discuss with you Looking forward to hear from you. with best Regards
₹8.333 INR σε 6 ημέρες
0,0 (0 αξιολογήσεις)
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0,0
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have a rich experience of about 5 years in data entry & sales support. I can assure you that with my qualifications and experience along with the knowledge would be able to make a significant contribution to your organization. I am qualified in Typing (Higher-40 words per min) with reasonable knowledge in MS Office, data entry and Web research I look forward to an opportunity to work with you to demonstrate my skills and capabilities.
₹3.888 INR σε 7 ημέρες
5,0 (1 αξιολόγηση)
0,0
0,0
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A proposal has not yet been provided
₹7.777 INR σε 3 ημέρες
0,0 (0 αξιολογήσεις)
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0,0
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Setting and reaching goals/milestones on a project and submitting quality work is truly gratifying. I love to take on new challenges and acquire/develop new skills to add to my portfolio. Not only do I believe in submitting quality work, but also prefer to exceed any expectations set by the client. Few of my strengths are: • Exceptional Organization skills • Excellent English/grammar • Ability to quickly and efficiently learn concepts or technology related to the assignment • Capable and competent at multi-tasking efficiently • Excellent attention to detail • Ability to collaborate/teamwork • Completion of projects/assignments • Skilled at building rapport with clients and customers • Dependable, dedicated, honest and able to maintain confidentiality • Ability to work with little to no supervision • Skilled at developing/maintaining administrative processes • Ability to wear many hats and change tasks/direction at a moments’ notice If given an opportunity i will ensure to meet your expectation. For further discussion you can reach me tel: 7899427992
₹7.777 INR σε 7 ημέρες
0,0 (0 αξιολογήσεις)
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Please share details
₹7.000 INR σε 7 ημέρες
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0,0
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Hi, I'm a passionate and professional Consultant with solid background of 7 years experience in a corporate environment aiming to achieve and grow in Project Management area and in the end to build my own business. During this time I've developed skills in areas like: customer data,support, renewals, sales, invoicing, troubleshooting, project management, implementing and develop process workflow. Thank you, Florin
₹7.777 INR σε 3 ημέρες
0,0 (0 αξιολογήσεις)
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0,0
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I have experience in customer support and technical support. I am also good in handling ticketing tools like remedy. I have in depth knowledge on excel, word and internet surfing.
₹12.777 INR σε 2 ημέρες
0,0 (0 αξιολογήσεις)
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0,0
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Dear Sir/Madam , I would love to get a chance to prove myself since I am very much sure that I fulfill all the requirements you are looking for in your future team member. I can offer you my dedication to the task in hand, with typing speed of 40 wpm and 97% accuracy. Furthermore, I am open for a long-term collaboration. I just recently stopped working as an Executive Housekeeper in a remarkable hotel in Sliema, Malta. I stopped because I felt like I am putting my computer and internet skills aside. As for my education I can tell you that I am a bachelor of translation, I speak both English and German. You will be dealing with a friendly, forever-learning, on-time character that is reachable 24-7 through skype, viber, whatsapp and I am not afraid of work. Finally, as I said before, I am available around the clock and would be pleased to answer any additional questions you may have. I may have forgotten some information but please, do not hesitate to ask for whatever you need. Best regards, Marija Todorovska
₹11.111 INR σε 3 ημέρες
0,0 (0 αξιολογήσεις)
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0,0
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Hello there, I am a fluent English and Dutch speaker with over 3 years of customer support experience, including fraud detection, helpdesk and email support, troubleshooting queries, reporting issues and data entering. I also have 2 years experience in translating articles from English to Dutch and some Quality Assurance training. I am fluent in English and Dutch, both written and spoken. I have 3 years experience of dealing with clients all over the world and have grown accustomed to all cultures. I hope to hear from you soon. Kind Regards, Laura
₹13.333 INR σε 5 ημέρες
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A proposal has not yet been provided
₹8.888 INR σε 10 ημέρες
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