Hi Client!
I have been working since 2006 related to the field of Customer Service, Technical Support and Sales and for the past year, my job was heavily Data Entry and Chat Support for an Australian Business Telecom.
I am confident to say that I am skilled and well knowledgeable on, first foremost Customer Handling and Satisfaction via phone and through the means of chat and email. Software and tools essential to network logistics, service activation such as CRM, Dellserv, RT, and Jira. That I can easily learn a software, app or tools essential in completing my job.
I also have basic knowledge and background on adobe Photoshop, Microsoft Office tools like Excel, Word etc.
In line with this, I was given the opportunity to join the business delivery team which was a pioneering team. An elite team of consultants knowledgeable on every aspect of the operations.
I understand this will be my first time to be doing freelance work but, I am confident that with my work background, I can meet or even exceed your expectations.
Thank you for reading. I look forward to hearing from you.
Cheers,
Manuel B. Redrico III