Clerical customer service

Κλειστό Αναρτήθηκε Feb 3, 2016 Πληρώθηκε κατά την παράδοση
Κλειστό Πληρώθηκε κατά την παράδοση

Duties:

Handle customer and retailer inquiries.

Process order inquiry calls, initiate service orders and provide service order status updates.

Process billing calls; investigate meter read and other inquiries relating to billing accuracy or payment.

Process customer move-ins, adds and transfers.

Processes correspondence and update customer accounts. May compose written correspondence to resolve inquiries.

Processing refunds, compensation requests & changes to accounts.

Assessment and re-assessment of payment arrangements, giving information about current offers available.

Route escalated customer issues to higher level employees for resolution.

Tag, log, or otherwise enable root cause analysis for each non-emergency call for reporting purposes.

Execute outbound call messaging as indicated for various purposes.

Make referrals and process requests regarding special programs such as Energy Assistance, CRISIS, Dollar Energy and other programs as necessary

Complete basic adjustments as outlined in job aid

Βιοτεχνολογία Εξυπηρέτηση Πελατών Εισαγωγή Δεδομένων

Ταυτότητα Εργασίας: #9544953

Σχετικά με την εργασία

20 προτάσεις Απομακρυσμένη εργασία Ενεργό Mar 11, 2016

20 freelancers κάνουν προσφορές κατά μέσο όρο $4030 για αυτή τη δουλειά

Shah101

Hello I have read your requirements and ready to start ASAP. If you have any questions please let me know. Regards, Ali

$4210 USD σε 30 μέρες
(308 Αξιολογήσεις)
6.6
mahtab7

Hi there, I am interested to learn more about this opportunity. How many hours a day? Is it a work from home? Please advise. Thanks & Regards, Mahtab

$3157 USD σε 20 μέρες
(47 Αξιολογήσεις)
5.9
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 2+ year Περισσότερα

$4444 USD σε 30 μέρες
(19 Αξιολογήσεις)
5.3
suyashdhoot

Hi I am Msc in biotechnology and have excellent programming, analysis and client interaction skills. I am currently based in Pune, India. If that fits your requirement would like to discuss more. Regards, Suyash

$5000 USD σε 30 μέρες
(17 Αξιολογήσεις)
4.1
clearatul0

Data Management : Our areas of interest or expertise: Excel, VBA, Advanced Formulas, Data Entry, Conditional Formatting, Pivot Tables, Slides Preparation and Financial Calculations, Drawing Comparison, Design Suggestio Περισσότερα

$3333 USD σε 30 μέρες
(1 Κριτική)
2.5
bpo0995

With an understanding of customer service being a backbone of every business, I always deliver the best quality service and strive to exceed the expectations of my clients. I know the importance of fulfilling my respon Περισσότερα

$5555 USD σε 30 μέρες
(2 Αξιολογήσεις)
2.4
thelords

Hi, I am an experienced writer/editor (7years). I have read the requirements (well understood). My passion is to work within the set deadline and deliver quality work. I would love to discuss the prospects with you. I Περισσότερα

$3000 USD σε 30 μέρες
(2 Αξιολογήσεις)
1.3
StephGl

Hi! My name is Estefanía Guillén, I have prior experience in customer service, i'm an organised person, I live in Mexico, i don't know if this position is just for US based people, I think I can be a good fit for the Περισσότερα

$5000 USD σε 30 μέρες
(0 Αξιολογήσεις)
0.0
dpak123

Dear sir we have 3 + years experience in outbound and 1 year in inbound services , we already done job for IDEA celluler indias largest telecom company and we are perfect for that we have already setuped team , that's Περισσότερα

$3333 USD σε 10 μέρες
(0 Αξιολογήσεις)
0.0
coleemartija

I'm qualified todo this job because I can speak and write Enlish fluently. I am organize, polite, proffesional and I listen and follow instructions accordingly. I'm very passionate with work and I always give an extra Περισσότερα

$3800 USD σε 10 μέρες
(0 Αξιολογήσεις)
0.0
smithjo147

Hi, Good Morning, Glad to see your requirement of CRM application and I am absolutely confident to develop the application using PHP HMVC framework. FEW QUESTIONS: 1> What is your service? And from where the ord Περισσότερα

$3333 USD σε 30 μέρες
(0 Αξιολογήσεις)
0.0
Abrilyana

Hi I am Paula! My main objective is to serve my clients with maximum devotion and care. I am a freelancer with strong sense of responsibility for the assigned tasks and have got potential to face upcoming challenges. I Περισσότερα

$4444 USD σε 10 μέρες
(0 Αξιολογήσεις)
0.0
cmviceral

I am experienced in customer support involves in processing invoices and bills payment. I am committed to the tasks beyond expectations.

$5000 USD σε 30 μέρες
(0 Αξιολογήσεις)
0.0
mebailon

I am a licensed chemist and a chemistry and research educator for 4 years now. I believe I am well versed in the different fields of science. I have also used a number of laboratory equipment, product and chemicals in Περισσότερα

$3000 USD σε 30 μέρες
(0 Αξιολογήσεις)
0.0
valiyakkal

Hello there, I am a fresher, I went through your requirement it was interesting. A small introduction about myself, I have master degree from UK, Good in Administrative, Clerical, Customer service and technology o Περισσότερα

$4444 USD σε 30 μέρες
(0 Αξιολογήσεις)
0.0