We are looking for a company that provides phone support for my clients.
Similar to freelancer (but we focus on trades and services), we have clients who post projects and then we have tradesmen bidding on those projects. For example, a consumer needs a house painted, describes this project online, and then painters ask questions, request a site visit and bid on the job. The consumer then chooses the best supplier.
We are looking for a company that calls the consumer/buyer to:
- make suggestions on how to improve the job description if there have't been many responses.
- ask if they are happy with the responses they have received.
- ask for feedback on winning suppliers.
The company should also call the suppliers/ tradesmen to:
- ask them to bid.
- get feedback on the job description.
- update their profile.
- ask for feedback on the buyer/consumer after the job is completed.
We will provide a Customer Support login to our website which allows you to enter the result of phone conversations on the project page. Every phone conversation needs to be recorded.
We will provide a Skype account and set up Skye Out. This requires you to have an excellent Internet connection - the calls need to have the same sound quality as landline calls (no delays etc.). Alternative solutions to Skype Out are welcome.
Your spoken AND written English needs to be EXCELLENT. You need to be able to understand the Australian accent.
You need to have experience with customer service and a professional tone on the phone.
The service needs to be provided some time between 12 noon and 6pm Australian Eastern Standard time on weekdays. As these are outgoing calls, you are not expected to be online the whole time. So your quote should not be based on time but based on the number of completed phone calls (currently about 5-10 per business day). We provide mobile phone numbers which increases the likelihood of getting the recipient on the phone.
hello sir, my self sameer i am from India sir i am pleasure to you sir i have setup of10 pcs. We have qualified dedicated professionals to do this task. We provide quality services at affordable costing at 100% customer satisfaction. We sincerely request you to start chat session to show you our portfolio and proceed further. we guarantee your project finish and sir if you give me this chance to i am complete this work get the time. with accuracy i have a more employees & me also all speed more than 30wmp speed.
Dear Sir,
We are a call center specializing in this kind of projects, we can offer you a fully managed agent dedicated to the project. you can also do the interviews and select the right agent. In your case it could be beneficial to have all the agents at one place properly managed.
The benefits of a managed agent are that we will be responsible for Quality Of Service and also in case of any emergencies we can always have a replacement ready so the project is not affected.
We are currently running B2B lead generation & Customer Service campaigns for 2 Financial companies in Canada (Merchant Accounts) and 1 water purification products company is USA.
I myself have over 10 years of Contact Center Management experience in the USA(Houston) - Canada(Montreal) and Middle East(Bahrain). I hope you will give us a chance to prove ourselves.,
I will be setting up 1 agents for this task. who will work 8 hours a day each.
Per Hour. We will charge you 7 $ per hour. with a total of 8 hours a day you will be paying 56$ per day and aprox 280$ per week.
Kind Regards
Musab Mian
Hi
I would like to apply for this job offered. I am new to freelancer.com and seeking job opportunities here to advance my skills to the pool. I worked as a secretary associated with computer and online jobs for more than 2 years and I also worked over the phone as customer service representative for a year and as an customer support advisor under Iqor Philippines for more than two years. I can work part time or full time if selected.
Thank you.
Sincerely,
Mailyn Dizon
Hello Sir/ Madam Good day! I am interested to the said job, we are a company that looking for more excellent campaigns like this. You can visit our website, it's www.mktss.page4.me. Thank you.
We offer a full range of support inbound and outbound for your business.
Highly skilled, educated, professional VA's and appointment setters.
All experienced in handling Australian accounts. English is above average. Excellent in verbal and written.